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BT Box Pro not recording BBC programmes

alexmidd — Thu, 23 Mar 2023 21:37:42 GMT

Yet another issue with this box. The other day (Tuesday?) the box suddenly turned off in the middle of a programme. I had to reset the box using the button on the front and all seemed fine.

However, since then the box has refused to record certain programmes. It seems to be specifically BBC programmes because it has failed to record The Bridge of Lies and tonight The Apprentice. Martin Lewis’s programme on ITV recorded fine last night.

Anyone any idea what is going on and if it can be fixed, please?

Thanks

Re: BT Box Pro not recording BBC programmes

alexmidd — Fri, 24 Mar 2023 03:01:51 GMT

OK, I restarted the box again and it seems to have resolved the problem - for now at least.

Re: BT Box Pro not recording BBC programmes

TimCurtis — Fri, 24 Mar 2023 10:42:40 GMT

@alexmidd

Are you using an aerial or the internet feed for Freeview channels and if aerial did you retune Wednesday as BBC 1 HD has changed to be regional?

Re: BT Box Pro not recording BBC programmes

alexmidd — Sat, 25 Mar 2023 03:45:55 GMT

I use an aerial. No, I did not retune as I did not know that I needed to. As I say though, it seems to be working fine now.