https://community.bt.com/t5/EE-TV-YouView/Re-Missing-freeview-channels/m-p/2290996#M71664 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/211815">@Martsmart</a></SPAN> and welcome to our community.</P> <P>Thanks for posting. If you press the blue button you should see the home screen. At the top right you'll see the cog. Just use the arrow keys you've mentioned to navigate to the cog.</P> <P>Cheers</P> <P>David</P> Sun, 30 Apr 2023 07:42:51 GMT DavidM 2023-04-30T07:42:51Z https://community.bt.com/t5/EE-TV-YouView/Re-Missing-freeview-channels/m-p/2290974#M71663 <P>My elderly mother is having problems accessing the settings cog. &nbsp;<BR />I’m trying to help her vet the phone.</P><P>can anyone confirm the instructions are still correct:</P><P>switch on box</P><P>press blue youview button and then the small arrow keys surrounding the ok button to navigate to the cog? &nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6190.jpeg" style="width: 454px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/80609iDE2EBFC871D7C749/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6190.jpeg" alt="IMG_6190.jpeg" /></span></P><P> </P> Sat, 29 Apr 2023 20:55:49 GMT https://community.bt.com/t5/EE-TV-YouView/Re-Missing-freeview-channels/m-p/2290974#M71663 Martsmart 2023-04-29T20:55:49Z https://community.bt.com/t5/EE-TV-YouView/Re-Missing-freeview-channels/m-p/2290996#M71664 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/211815">@Martsmart</a></SPAN> and welcome to our community.</P> <P>Thanks for posting. If you press the blue button you should see the home screen. At the top right you'll see the cog. Just use the arrow keys you've mentioned to navigate to the cog.</P> <P>Cheers</P> <P>David</P> Sun, 30 Apr 2023 07:42:51 GMT https://community.bt.com/t5/EE-TV-YouView/Re-Missing-freeview-channels/m-p/2290996#M71664 DavidM 2023-04-30T07:42:51Z