https://community.bt.com/t5/EE-TV-YouView/Re-BT-Sport-Ultimate-Errors-BTP-11169-and-BTP-11162/m-p/2292510#M71777 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315063">@pineapplehugger</a></SPAN> and welcome to our community.</P> <P>I've moved your post so we can try to help. I've dropped you over a private message so you can get in touch so send over the details and we'll take it from there.</P> <P>Cheers</P> <P>David</P> Tue, 09 May 2023 19:14:30 GMT DavidM 2023-05-09T19:14:30Z https://community.bt.com/t5/EE-TV-YouView/Re-BT-Sport-Ultimate-Errors-BTP-11169-and-BTP-11162/m-p/2292502#M71776 <P>Hi,</P><P>I'm having similar issues after the same troubleshooting steps - could someone check the account to check the subscription is active/correct please?</P><P>Thanks in advance!</P> Tue, 09 May 2023 18:47:56 GMT https://community.bt.com/t5/EE-TV-YouView/Re-BT-Sport-Ultimate-Errors-BTP-11169-and-BTP-11162/m-p/2292502#M71776 pineapplehugger 2023-05-09T18:47:56Z https://community.bt.com/t5/EE-TV-YouView/Re-BT-Sport-Ultimate-Errors-BTP-11169-and-BTP-11162/m-p/2292510#M71777 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315063">@pineapplehugger</a></SPAN> and welcome to our community.</P> <P>I've moved your post so we can try to help. I've dropped you over a private message so you can get in touch so send over the details and we'll take it from there.</P> <P>Cheers</P> <P>David</P> Tue, 09 May 2023 19:14:30 GMT https://community.bt.com/t5/EE-TV-YouView/Re-BT-Sport-Ultimate-Errors-BTP-11169-and-BTP-11162/m-p/2292510#M71777 DavidM 2023-05-09T19:14:30Z