This topic

Re: Now Boost cancelling

larchfield — Sun, 28 May 2023 20:08:16 GMT

Hi @RobbieMac, I too am having this issue. Following the logical route through My Products then Manage, then Manage NOW Boost, I am presented with screens offering me additional products. I'd just like to be able to cancel NOW Boost. Can you help? Thanks

Re: Now Boost cancelling

DanielS — Mon, 29 May 2023 09:58:17 GMT

Hi @larchfield,

Thanks for reaching out to us.

I am going to send you a private message so we can help you get this removed.

Thanks

DanielS

Re: Now Boost cancelling

RobbieMac — Tue, 30 May 2023 08:50:25 GMT

Hi @larchfield

Many thanks for taking the time to chat with me this morning.

I am sorry for the problems you had cancelling the NOW boost element of your TV service. That's the order placed for you this morning 🙂

As this is sorted I'll go ahead and close this off from here, as agreed. If you need help or have a question about your BT services in future feel free to post back as you're more than welcome.

All the best,

Robbie