https://community.bt.com/t5/EE-TV-YouView/Recordable-TV-Box-Not-Working/m-p/2304339#M72645 <P>Hi All,</P><P>&nbsp;</P><P>My Recordable TV Box has recently stopped working and I have tried to 'factory reset' it, but this hasn't resolved the issue (either by keeping all recordings or losing all recordings) ?</P><P>Ideally, I'd like the box replacing, but have found trying to get through to somebody (either on line and/or on the phone) difficult.</P><P>&nbsp;</P><P>I'd appreciate it if somebody could let me know how I can go about making arrangements to order a new box please ?</P><P>&nbsp;</P><P>Regards,</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 19 Jul 2023 11:22:49 GMT dmarsh2006 2023-07-19T11:22:49Z https://community.bt.com/t5/EE-TV-YouView/Recordable-TV-Box-Not-Working/m-p/2304339#M72645 <P>Hi All,</P><P>&nbsp;</P><P>My Recordable TV Box has recently stopped working and I have tried to 'factory reset' it, but this hasn't resolved the issue (either by keeping all recordings or losing all recordings) ?</P><P>Ideally, I'd like the box replacing, but have found trying to get through to somebody (either on line and/or on the phone) difficult.</P><P>&nbsp;</P><P>I'd appreciate it if somebody could let me know how I can go about making arrangements to order a new box please ?</P><P>&nbsp;</P><P>Regards,</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 19 Jul 2023 11:22:49 GMT https://community.bt.com/t5/EE-TV-YouView/Recordable-TV-Box-Not-Working/m-p/2304339#M72645 dmarsh2006 2023-07-19T11:22:49Z