https://community.bt.com/t5/EE-TV-YouView/UHD-box-stopped-responding-to-remote/m-p/2304981#M72691 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/293004">@boothandco90</a></SPAN>, sorry your remote is not working. Have a look at how to reset the remote: <A href="https://www.bt.com/help/tv/fix-a-problem/remote/which-remote-do-you-have/resetting-your-remote-control-1#:~:text=It%27s%20quick%20and%20easy%20to,same%20time%20for%20five%20seconds." target="_blank">Reset your BT TV remote | BT YouView+ remote | BT Help</A> and see if that helps get it working again.</P> <P>Cheers</P> <P>John</P> Sat, 22 Jul 2023 14:46:09 GMT JohnC2 2023-07-22T14:46:09Z https://community.bt.com/t5/EE-TV-YouView/UHD-box-stopped-responding-to-remote/m-p/2304973#M72690 <P>Box has stopped responding to remote. Standby and volume&nbsp; buttons still operate. Buttons on top of box also unresponsive except standby. Tried on/off, unplugged but no change. Remote has fully charged batteries. Currently showing Iast chanel viewed, and bottom bar showing what's on channel is stuck on.&nbsp;</P><P>Blue light on box, and red recording light on</P> Sat, 22 Jul 2023 14:26:30 GMT https://community.bt.com/t5/EE-TV-YouView/UHD-box-stopped-responding-to-remote/m-p/2304973#M72690 boothandco90 2023-07-22T14:26:30Z https://community.bt.com/t5/EE-TV-YouView/UHD-box-stopped-responding-to-remote/m-p/2304981#M72691 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/293004">@boothandco90</a></SPAN>, sorry your remote is not working. Have a look at how to reset the remote: <A href="https://www.bt.com/help/tv/fix-a-problem/remote/which-remote-do-you-have/resetting-your-remote-control-1#:~:text=It%27s%20quick%20and%20easy%20to,same%20time%20for%20five%20seconds." target="_blank">Reset your BT TV remote | BT YouView+ remote | BT Help</A> and see if that helps get it working again.</P> <P>Cheers</P> <P>John</P> Sat, 22 Jul 2023 14:46:09 GMT https://community.bt.com/t5/EE-TV-YouView/UHD-box-stopped-responding-to-remote/m-p/2304981#M72691 JohnC2 2023-07-22T14:46:09Z