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BT Extra TV Box

23napier — Wed, 26 Jul 2023 19:34:18 GMT

Does BT still offer the Extra Box for TV?

I have followed the link: https://www.bt.com/help/tv/getting-set-up/can-i-watch-bt-tv-in-more-than-one-room-

However, when I click ‘Order Extra Box’, it Shows me tv packages (now tv, sky sports etc) but no option for an extra tv box.

I’m an existing broadband customer of 3 years or so, tv package for maybe 5-6 months. I’m looking to order a second tv box to add to the spare room. Wondering if maybe this is no longer offered or maybe I’ve not had the tv package long enough

Re: BT Extra TV Box

NigelB72 — Wed, 26 Jul 2023 20:02:15 GMT

BT TV is being relaunched soon as EE TV so some products have been withdrawn...

Re: BT Extra TV Box

DarrenDev — Wed, 26 Jul 2023 21:01:42 GMT

Extra box hasn't been withdrawn, however we only now offer the TV Box Mini. You can only have a TV Box Mini if your main box is a TV Box Pro.
If you don't currently have a TV Box Pro then you'll not be able to order Extra Box without first upgrading your main box.

Re: BT Extra TV Box

zulu17 — Wed, 26 Jul 2023 21:02:20 GMT

I am not aware of the extra box product being withdrawn as @NigelB72 implies.

Re: BT Extra TV Box

23napier — Thu, 27 Jul 2023 08:01:46 GMT

Thanks for your answer here. I’ve had a look at my order history and it looks like it’s the TV Box Pro that i have.

Is there a different link for ordering a TV Box Mini?

Re: BT Extra TV Box

DarrenDev — Thu, 27 Jul 2023 08:04:15 GMT

I'll defer to the expert at this point. Could you please send @DarrenW a DM with your account number and he'll be able to say why it won't let you order.

Re: BT Extra TV Box

Dan20153 — Sat, 29 Jul 2023 17:45:39 GMT

i get the same when i try to order a minibox for the bedroom

Re: BT Extra TV Box

DaveSwan — Sun, 30 Jul 2023 01:49:55 GMT

Same here