This topic

Source and More on BTTV Pro box remote

dephead2004 — Wed, 02 Aug 2023 09:08:11 GMT

I find that pressing these two buttons on the remote does nothing at all. Both would be quite useful. Am I doing anything wrong?

All other functions work correctly with TV ( Panasonic) working in harmony together.

Many thanks

Re: Source and More on BTTV Pro box remote

JohnC2 — Wed, 02 Aug 2023 11:35:43 GMT

Hi @dephead2004, sorry these buttons are not working on your remote control.
Have you tried resetting your remote - Press the Home and 9 buttons at the same time. Hold down the buttons until the LED around the BT icon flashes purple three times.
Have you replaced the batteries?
Did the buttons work ok previously?

Cheers

John

Re: Source and More on BTTV Pro box remote

dephead2004 — Wed, 02 Aug 2023 11:41:03 GMT

Hi JohnC2,

I'll try your suggestion, thanks

In fact they've never worked and I had to look up what they were for . Then I thought that'd be useful to change HDMI inputs.

Batteries seem fine as everything else works as expected w/o fault.

In fact I rather like the whole remote and indeed the BTTV Box Pro system

Re: Source and More on BTTV Pro box remote

dephead2004 — Fri, 04 Aug 2023 16:11:11 GMT

So I rebooted the remote as per the suggestion and "More" now works ,but unfortunately "Source" selection still doesn't help.

Is it possible that the command from the Remote is not working with the TV to select the source? If so are there any manual codes that can be applied for a Panasomic TX32CS510B?

Re: Source and More on BTTV Pro box remote

dephead2004 — Sun, 06 Aug 2023 06:10:45 GMT

@JohnC2

Do you think the remote is faulty, John?

Re: Source and More on BTTV Pro box remote

BillyM — Sun, 06 Aug 2023 09:07:49 GMT

@dephead2004 Have you checked the Settings on your BT Pro Box? Under Bluetooth Remote section, Control Volume and Source should be set to TV (not Set Top Box).

Re: Source and More on BTTV Pro box remote

DavidM — Sun, 06 Aug 2023 09:15:38 GMT

Thanks for trying that @dephead2004 , sorry it hasn't worked.

Can you try @BillyM advice and let us know how you get on?

Cheers

David

Re: Source and More on BTTV Pro box remote

dephead2004 — Sun, 06 Aug 2023 12:06:09 GMT

Thanks that sounds logical and ....... it works. Thanks to@DavidM and @BillyM.

Marked as solved as easy as 4 clicks

Re: Source and More on BTTV Pro box remote

DavidM — Mon, 14 Aug 2023 15:55:01 GMT

Thanks for getting back @dephead2004

I really enjoy reading threads that are solved by the community. Just how it's meant to work.

Cheers

David

Re: Source and More on BTTV Pro box remote

scoopuk — Mon, 14 Aug 2023 13:33:17 GMT

I should have said in my initial post. When the new BT Vision box was ordered I received a remote very quickly as a “replacement” and then when the box arrived it came with a remote.
Now one remote Input Select works fine while the other does not respond. All other functions are fine. In hopes of speeding things up I bought a new remote from a third vendor. Same problem. I have reset and paired the remotes to no avail. I have left the working one alone. Should I reset and re-pair all three? Thanks

Re: Source and More on BTTV Pro box remote

vitaminj — Tue, 15 Aug 2023 12:49:55 GMT

@scoopuk are all of your remotes the last one here, or do you have a mixture?
https://www.bt.com/help/tv/fix-a-problem/remote/which-remote-do-you-have
Only the last one is bluetooth and self-configuring for direct-to-tv functions, the others need to be configured manually

Re: Source and More on BTTV Pro box remote

scoopuk — Tue, 15 Aug 2023 16:13:33 GMT

All three are of the last one, specifically for the BT TV vision pro box. All the remote functions work except for Input Select.