This topic

Bt tv ee rebrand

Deano123 — Tue, 16 May 2023 17:55:10 GMT

If any mods could tell me. .

I am currently with ee but would like bttv would like to know is it worth while switching or hang on until it rebrands. I am happy with ee so if its only a matter of months i would hang on.

Thanks in advance

Re: Bt tv ee rebrand

Anonymous — Tue, 16 May 2023 18:23:07 GMT

I might be wrong but I suspect they will want to launch the rebrand with some fanfare and create a buzz, so I suspect any new features, apps or channels will be held back until then.

If you want BT TV now there is nothing that should prevent you moving to EE TV when the time is right, everyone will eventually regardless.

Re: Bt tv ee rebrand

Deano123 — Tue, 16 May 2023 18:35:04 GMT

So i can get bttv whilst i have ee broadband ?.

Cheers

Re: Bt tv ee rebrand

NigelB72 — Tue, 16 May 2023 18:46:52 GMT

@Deano123 no you'll need BT Broadband. Technically, they're two separate suppliers until the full rebrand happens as they'll need to migrate to a single billing, accounting and operations platform as I'd imagine they're different at the moment

Re: Bt tv ee rebrand

Deano123 — Tue, 16 May 2023 18:48:45 GMT

Thanks nigel

So could be a way off then.

Re: Bt tv ee rebrand

Anonymous — Tue, 16 May 2023 18:50:05 GMT

@Deano123wrote:
So i can get bttv whilst i have ee broadband ?.
Cheers

Sorry @Deano123 I completely missed that nugget, what @NigelB72 said.

Re: Bt tv ee rebrand

NigelB72 — Tue, 16 May 2023 19:26:47 GMT

@Deano123 there's no timeline in place for the rebrand but it's definitely happening in the not too distant future but who knows when is anyone's guess. If you want BT TV, then you'll need to move your broadband to BT Retail

Re: Bt tv ee rebrand

FC12 — Sat, 05 Aug 2023 15:25:53 GMT

for those with bt pro box will they change the whole UI to the green EE style or keep it the way it currently is do you think and simply change the logo?

Re: Bt tv ee rebrand

NigelB72 — Sat, 05 Aug 2023 15:54:48 GMT

@FC12 no details have been announced

Re: Bt tv ee rebrand

jas20001978 — Sat, 05 Aug 2023 17:21:02 GMT

When the rebrand occurs will this be grounds for cancellation.

No interest whatsoever of ever having another account with EE for previous customer service issues.

thanks

Re: Bt tv ee rebrand

NigelB72 — Sat, 05 Aug 2023 17:40:58 GMT

@jas20001978 no because BT own EE and the EE brand will become the consumer face of BT Group

Re: Bt tv ee rebrand

jas20001978 — Sat, 05 Aug 2023 17:44:11 GMT

Well if that’s correct then I shall ride out the contract and switch to a local supplier.

Re: Bt tv ee rebrand

Matomo — Sun, 06 Aug 2023 09:25:39 GMT

What a funny thing to say. It’s literally the same company. These are just brands, not companies.

And you’re happy enough to give them your money when it’s under the BT brand.

Re: Bt tv ee rebrand

jas20001978 — Sun, 06 Aug 2023 14:00:59 GMT

I’ve been with BT for possibly 20 years. Had an extremely bad experience with EE which would sour anybody’s mouth.

As far as I know BT had no interest in EE when I signed up to BT in our new build in 2012.

It’s not a problem are new OGI local supplier offer very competitive prices with eero 6 Wi-Fi pro equipment with 6 mths free.

Re: Bt tv ee rebrand

Matomo — Sun, 06 Aug 2023 14:16:01 GMT

BT bought EE in early 2016.

Each to their own, just an odd reasoning from you.

Re: Bt tv ee rebrand

Deano123 — Sun, 06 Aug 2023 14:46:24 GMT

Tbh i find ee much better than bt regarding customer service . They actually call you when they say they will. I found the whole thing at bt painful. Very happy with ee

Re: Bt tv ee rebrand

terry821 — Fri, 11 Aug 2023 08:49:09 GMT

Things appear to be moving forward.

My EE app updated yesterday and now under my orders it refers to a tv service and track tv order.

Re: Bt tv ee rebrand

Deano123 — Fri, 11 Aug 2023 09:36:32 GMT

Yes i have there apple 4k box(yet to use it as on holiday) with tnt sports. I had a text saying if you would like to upgrade to any of our great tv packages call 150 from your mobile. If i click on upgrade my tv on the app it just takes me to broadband options so cant be ready as yet .

Re: Bt tv ee rebrand

Deano123 — Fri, 11 Aug 2023 09:54:19 GMT

Re: Bt tv ee rebrand

DaveSwan — Fri, 11 Aug 2023 12:04:35 GMT

I don’t see how it could be grounds to break contract. You’d likely be grandfathered your current deal and pricing for some time - as was the case with the old BT TV packages.

Aside from administrative, cosmetic and any new products, this is a rebrand, not a buyout.

There’s no way to know which platform will replace which, or how each process will work.

I’d say it’s unlikely they’ll want to impede BT’s positive reputation by not using ‘the best of’ each part.