https://community.bt.com/t5/EE-TV-YouView/BT-Pro-box-nightmare/m-p/2317990#M74009 <P>Appears to be a faulty box. Waiting for someone to have a look and replace box Saturday. I called BT today about the problem and I must say it was a first-class service. They also picked up a problem with my BT router and sorted that out too!&nbsp;&nbsp;</P><P>Great service from start to finish. I hope the new box will be an end to all the issues we have had. Oddly, we lost the picture all day last week so something very wrong somewhere.&nbsp;</P> Tue, 03 Oct 2023 13:28:31 GMT MitoMan 2023-10-03T13:28:31Z https://community.bt.com/t5/EE-TV-YouView/BT-Pro-box-nightmare/m-p/2317937#M74002 <P>I am wits end with bt tv pro box. Constantly losing signal, which also means unable to rewind the bit you have just missed!</P><P>As of tonight no picture . I have tried re set keeping recordings it did that once and still no picture. I tried again and now it wont; even let me do that. I am aways soon and my Wife will not be able to do all this stuff.&nbsp;</P> Mon, 02 Oct 2023 20:47:42 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Pro-box-nightmare/m-p/2317937#M74002 MitoMan 2023-10-02T20:47:42Z https://community.bt.com/t5/EE-TV-YouView/BT-Pro-box-nightmare/m-p/2317990#M74009 <P>Appears to be a faulty box. Waiting for someone to have a look and replace box Saturday. I called BT today about the problem and I must say it was a first-class service. They also picked up a problem with my BT router and sorted that out too!&nbsp;&nbsp;</P><P>Great service from start to finish. I hope the new box will be an end to all the issues we have had. Oddly, we lost the picture all day last week so something very wrong somewhere.&nbsp;</P> Tue, 03 Oct 2023 13:28:31 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Pro-box-nightmare/m-p/2317990#M74009 MitoMan 2023-10-03T13:28:31Z