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BT TV Pro Box Mesh WiFi issues

davidjill2018 — Wed, 11 Oct 2023 07:52:57 GMT

Hi All,

We have BT Fibre 500, apartment is too large to use just use home hub.

Tried Asus and Now Netgear mesh systems, BT TV Box will not work with these mesh systems.

Apps on the box work, guide works, rewind TV works by going into apps, but I can not get it to live stream TV.

Getting the following errors:

IPC6011

IPC6023

Other equipment, Naim Audio, Samsung TV, Sonos all stream with no issues??

Anonymous — Wed, 11 Oct 2023 08:00:10 GMT

You just need to enable multicast/IGMP which I believe both manufacturers support.

davidjill2018 — Wed, 11 Oct 2023 08:07:44 GMT

Tried that on the Netgear no change?

davidjill2018 — Wed, 11 Oct 2023 08:12:11 GMT

Orbi does not support IGMP snooping. Only IGMP proxying on the WAN port is supported. It doesn't seem to make a difference however I set it ?