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Netflix Error NW-3-6

Langer1312 — Sun, 15 Oct 2023 15:53:31 GMT

Ever since BT have upgraded our TV box, we have had issues connecting to Netflix. The TV is connected to the Wi-Fi, with a full signal. However, Netlifx still states the error code “NW-3-6”. After a few tries of rebooting, retrying, turning both the Wi-Fi and TV on and off - then it does eventually work. But sometimes it simply won’t connect.

Has anyone else struggled with this error? And if so, how did you fix it?

Many thanks,

Re: Netflix Error NW-3-6

zulu17 — Sun, 15 Oct 2023 16:58:04 GMT

Hi @Langer1312

Are you using the NETFLIX app on the BT TV Box or the TV’s own NETFLIX app .

Re: Netflix Error NW-3-6

Langer1312 — Sun, 15 Oct 2023 17:03:09 GMT

We are using the Netflix app on the BT box.