This topic

BT TV

Jelugs — Sat, 21 Oct 2023 15:07:40 GMT

Hi folks,
Newbie asking a question , just signed up to the £12 per month Entertainment package with BT and was under the impression that the National Geographic Channel was one of the channels included free within the package. I don’t seem to be able to get it, am I wrong with my thinking it should be included?
Thanks to you all for helping

Re: BT TV

Andy005 — Sat, 21 Oct 2023 15:23:56 GMT

Hi @Jelugs

It's not available I'm afraid, I think it was removed over a year ago.

Re: BT TV

StewM — Sat, 21 Oct 2023 15:33:23 GMT

Hi @Jelugs

It is now part of the Disney and on their app.

Stew

Re: BT TV

Jelugs — Sat, 21 Oct 2023 16:19:57 GMT

Thanks so much

eric

Re: BT TV

Jelugs — Sat, 21 Oct 2023 16:20:51 GMT

Thanks so much

Regards

Re: BT TV

Weerab1983 — Sat, 21 Oct 2023 17:36:13 GMT

Just to add that Disney plus in the UK don't add live streams of their channels it is just that the national geographic content is available to watch like you would watch content on Netflix etc.

Re: BT TV

Jelugs — Sat, 21 Oct 2023 18:20:38 GMT

Thanks for that, will give it a try and see how i get on.

best wishes

eric

Re: BT TV

Deano123 — Sat, 21 Oct 2023 18:55:04 GMT

Think your getting it mixed up with the discovery channel

Re: BT TV

Jelugs — Sat, 21 Oct 2023 19:03:03 GMT

Thanks for your input but no it was the National Geographic

regards

Re: BT TV

Weerab1983 — Sat, 21 Oct 2023 19:12:44 GMT

From 1st November, I believe you will be able to sign up to Disney plus with adverts subscription for £5 per month, which is cheaper than the standard £7 a month just now, if you can hold off and don't mind adverts

Re: BT TV

Jelugs — Sun, 22 Oct 2023 09:32:01 GMT

Hi again, I would like to follow your advice but so I don’t mess up how do I get the free bit of Disney plus onto my Bt tv pro box.

sorry if I sound a bit dumb but it’s all new to me as a senior!!!

thanks so much

eric

Re: BT TV

Andy005 — Sun, 22 Oct 2023 10:04:11 GMT

Hi @Jelugs

Disney+ isn't available through BT TV, so if you have a smart TV you could download the Disney+ app to your TV and you would need to subscribe to that directly. You could also download the Disney+ app to a phone/tablet and subscribe and watch that way.

Re: BT TV

Jelugs — Sun, 22 Oct 2023 10:11:43 GMT

Thanks so much for your input, it’s very valuable to me as a novice. I do have a smart tv but when you say subscribe is that a paying subscription ? as I don’t want to increase my costs anymore.

thanks so much

regards

eric

Re: BT TV

Andy005 — Sun, 22 Oct 2023 10:17:56 GMT

Yes it would mean paying a subscription @Jelugs , according to their website prices start from £4.99/month from 1st November, and that's with ads. £7.99/month ad free, so it's not a cheap option if you're only really interested in one channel such as National Geographic.

Re: BT TV

Jelugs — Sun, 22 Oct 2023 10:51:03 GMT

Hi,

Once again thanks for your very valuable assistance and you are quite right, no way is it worth paying extra for just that one channel. So I will conclude my mission and live without it.

Before I go I would like to say a heartfelt thanks for all your help, take care and very best wishes

Eric

Re: BT TV

Jelugs — Sun, 22 Oct 2023 11:17:45 GMT

Another thing sprung to mind Andy I’d you done mind me raising it…you seem to be on top of this game so will ask you…..if I pair the Bt tv pro remote with my Hisense Tv as per instructions ( two buttons held together) it works for one action , say muting the tv, but next time it doesn’t. Like it’s lost its pairing?.. do you know why this would be ?

thanks again

eric

Re: BT TV

Andy005 — Sun, 22 Oct 2023 11:23:31 GMT

I thought the BT Pro Remote paired automatically with the TV, it did with my Samsung. You could try resetting the BT remote and seeing if that works. Hold the Home and 9 buttons until the blue light flashes on the remote. If it still does not control your TV then you may just have to use the TV remote control.

Re: BT TV

Jelugs — Sun, 22 Oct 2023 11:44:50 GMT

Once again so very many thanks. Yes I have just tried that and it only seems to pair the once! So I will mute etc on the tv remote as you suggest.

thanks again

Eric