https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322751#M74299 <P>Hi all. Having had a problem with some sport channels not appearing on program guide I did a software reset keep recording. That resulted in the sport section of the program guide completely disappearing. I then tried software recovery to get back to where I was but that just froze the box. After waiting for ages to no effect I unplugged the box for 30 seconds and tried the set up again. Now the remote won’t &nbsp;press the start set up button on screen and if I go back into maintenance mode it won’t scroll or operate any of the buttons. All the remote does is turn the box on and off!!!! I think I’ve broken the box!!!! Any suggestions welcome please before I ring BT this evening.</P> Thu, 26 Oct 2023 09:20:07 GMT macj180 2023-10-26T09:20:07Z https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322751#M74299 <P>Hi all. Having had a problem with some sport channels not appearing on program guide I did a software reset keep recording. That resulted in the sport section of the program guide completely disappearing. I then tried software recovery to get back to where I was but that just froze the box. After waiting for ages to no effect I unplugged the box for 30 seconds and tried the set up again. Now the remote won’t &nbsp;press the start set up button on screen and if I go back into maintenance mode it won’t scroll or operate any of the buttons. All the remote does is turn the box on and off!!!! I think I’ve broken the box!!!! Any suggestions welcome please before I ring BT this evening.</P> Thu, 26 Oct 2023 09:20:07 GMT https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322751#M74299 macj180 2023-10-26T09:20:07Z https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322753#M74300 Don't panic - resetting the box has lost the pairing with it. Just hold Home + 9 to reset it and it should then work ok again. Thu, 26 Oct 2023 09:22:41 GMT https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322753#M74300 DarrenDev 2023-10-26T09:22:41Z https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322761#M74301 <P>All sorted!!!! Many thanks!!!</P> Thu, 26 Oct 2023 09:53:35 GMT https://community.bt.com/t5/EE-TV-YouView/Pro-box-not-working-I-may-have-broken-it/m-p/2322761#M74301 macj180 2023-10-26T09:53:35Z