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Box Pro - new firmware

ozsat — Wed, 03 May 2023 14:45:05 GMT

Anybody actually got this yet?

A forced download usually brings it - but not getting this one

https://support.youview.com/youview-box/software-updates/bt-software-update-4-1-22-0-7-168/

Re: Box Pro - new firmware

jparnell82 — Wed, 03 May 2023 17:53:52 GMT

It drives me nuts they don't publish a high level overview of fixes in each release rather than just saying "this is a maintenance release blah blah blah"

It's also been a while since any new features were released.

Re: Box Pro - new firmware

ozsat — Wed, 03 May 2023 18:15:47 GMT

This did announced with the last released that the Match Frame Rate issues were fixed - but they were not.

@jparnell82wrote:
It drives me nuts they don't publish a high level overview of fixes in each release rather than just saying "this is a maintenance release blah blah blah"
It's also been a while since any new features were released.

Re: Box Pro - new firmware

MC22 — Wed, 17 May 2023 10:28:43 GMT

My Pro Box updated yesterday but rather than to 4.1.22 / 0.7.168 it appears to have updated to 4.1.40 / 0.7.168

Sadly it hasn’t fixed the 50/60Hz problem ☹️

Re: Box Pro - new firmware

ozsat — Wed, 17 May 2023 14:33:53 GMT

Mine has too (4.1.40) - good to see both BT and Youview are on the ball.

@MC22wrote:
My Pro Box updated yesterday but rather than to 4.1.22 / 0.7.168 it appears to have updated to 4.1.40 / 0.7.168
Sadly it hasn’t fixed the 50/60Hz problem ☹️

Re: Box Pro - new firmware

dephead2004 — Thu, 18 May 2023 11:22:28 GMT

Could someone explain the differences between the two types of software used and updated independently?

Re: Box Pro - new firmware

ozsat — Wed, 14 Jun 2023 16:21:18 GMT

Youview says another one rolling out - https://support.youview.com/youview-box/software-updates/bt-software-update-4-1-52-0-7-248/

Re: Box Pro - new firmware

ozsat — Sat, 17 Jun 2023 13:15:20 GMT

Still no sign of this latest version - but then the last version Youview reported never appeared.

Re: Box Pro - new firmware

dephead2004 — Sat, 17 Jun 2023 13:50:39 GMT

Could someone explain the differences between the two types of software used and updated independently?

Anyone?

Re: Box Pro - new firmware

ozsat — Tue, 20 Jun 2023 14:17:15 GMT

Mine box noe reports: Manufacturer software: 0.7.248 - Component software: 4.1.52

Re: Box Pro - new firmware

zulu17 — Tue, 20 Jun 2023 21:33:15 GMT

@dephead2004

you asked about the two types of software etc

unless it changed this is an explanation given a few years ago.

The manufacturers version number is software compatible with the hardware. The box will also be running youview core component software which has its own version number.

Re: Box Pro - new firmware

dephead2004 — Wed, 21 Jun 2023 03:30:49 GMT

Thanks for that. Much appreciated

Re: Box Pro - new firmware

BillyM — Wed, 21 Jun 2023 10:23:04 GMT

@dephead2004 this thread from a while back went into a little more detail https://community.bt.com/t5/YouView-from-BT/Software-versions-info/m-p/2227021

Re: Box Pro - new firmware

dephead2004 — Wed, 21 Jun 2023 11:40:22 GMT

Again thanks for the info.

Re: Box Pro - new firmware

Spanishbear — Wed, 21 Jun 2023 14:38:56 GMT

Hi,Will this firmware update cure my problem with a purple screen when box is switched on in the morning.

I have had issues since purchasing the box in October 2022.I have bought another high quality HDMI cable as it was suggested that might cure it..It didn’t.I am fed up with and not what I expect from BT pro box

Re: Box Pro - new firmware

ozsat — Wed, 21 Jun 2023 15:36:27 GMT

They haven't said what they think it fixes - but then last time they did say what the fixes were they didn't fix 😐

@Spanishbearwrote:
Hi,Will this firmware update cure my problem with a purple screen when box is switched on in the morning.
I have had issues since purchasing the box in October 2022.I have bought another high quality HDMI cable as it was suggested that might cure it..It didn’t.I am fed up with and not what I expect from BT pro box

Re: Box Pro - new firmware

Anonymous — Wed, 21 Jun 2023 15:50:06 GMT

My box just updated after I asked it to do a check, first time I have ever seen the purple BT TV splash screen with the "We are updating your TV experience" message.

Now on 4.1.52 (f1a841) as posted earlier.

Re: Box Pro - new firmware

dephead2004 — Wed, 05 Jul 2023 15:05:23 GMT

So where do we look now for the largest software? You view support closed recently

Re: Box Pro - new firmware

gavinlambourne — Wed, 05 Jul 2023 15:24:52 GMT

Hi @Spanishbear - please can I ask what the make and model of your TV is?

@dephead2004 - I'll look into whether we can publish some form of release notes here.

Re: Box Pro - new firmware

dephead2004 — Wed, 05 Jul 2023 15:52:32 GMT

That'd be great thanks