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(Old-style) BT box remote control won't pair with Panasonic TV

gsnowdon — Fri, 10 Nov 2023 18:32:49 GMT

I'm trying to pair an old-style BT box remote control with my 90-year-old dad's new Panasonic HD TV, so he can control the volume on the TV from one control. But it won't work and I can't understand why.

I've followed the pairing instructions (see below), holding down the two buttons at the top and entering the Panasonic code (3846) - the remote appears to accept the code (flashing 3 times). I then press and hold down the TV on/off button as directed, and the light flashes intermittently, but the TV does not switch off as it is supposed to.

What might I be doing wrong? I have tried resetting the remote but that doesn't seem to have helped... any advice much appreciated!

Re: (Old-style) BT box remote control won't pair with Panasonic TV

Anonymous — Fri, 10 Nov 2023 18:45:58 GMT

Does this extra info from the online instructions help?

That seems to imply that it will cycling through some timing or other setting until it hits the right one.

Re: (Old-style) BT box remote control won't pair with Panasonic TV

gsnowdon — Fri, 10 Nov 2023 18:47:00 GMT

I should have said - have held the button down for well over a minute and still nothing happens

Re: (Old-style) BT box remote control won't pair with Panasonic TV

Anonymous — Fri, 10 Nov 2023 19:42:47 GMT

Odd question but does he have a soundbar by any chance? Reason I ask is I set up a Firestick for my neighbour recently & had very similar issues pairing his Panasonic TV to its remote. It only worked after I moved the soundbar well away from the TV's IR receiver. The Panasonic remote worked just fine but the Firestick remote wouldn't until moved the soundbar. I have absolutely no idea why though.

Re: (Old-style) BT box remote control won't pair with Panasonic TV

gsnowdon — Fri, 10 Nov 2023 19:45:38 GMT

No - I can't see anything obvious that might be interfering. The BT remote otherwise works fine controlling the box (and the Panasonic remote controls the TV fine as well)