This topic

Can I can cancel ee tv ?

Jjesso — Tue, 09 Jan 2024 19:53:08 GMT

Hi guys with everything getting rather expensive by dd is bouncing and paying bill later and later. I pay 127 month for 900meg and bt tv netflix 4k now tv 10080p. I can't help but feel ripped of to extent is way of getting rid of bt tv while in contract because do envision myself just stopping to pay as getting harder

Re: Can I can cancel ee tv ?

Les-Gibson — Tue, 09 Jan 2024 19:58:39 GMT

Note that this is a public forum and I do not work for BT.

It's not advisable to just stop paying - you'll have the bailiffs beating your door down in pretty quick time.

A better option is to ring BT on 0800 800 150 and see what you can negotiate with them

Re: Can I can cancel ee tv ?

Jjesso — Tue, 09 Jan 2024 20:07:16 GMT

I have 20k debt going back to early twenties and never had balif at my door not mention I'm on breathing space. I 100% not scared any consequences I only pay by because they supply me service I need and there good at it.

Re: Can I can cancel ee tv ?

Les-Gibson — Tue, 09 Jan 2024 20:15:21 GMT

Like I said, I don't work for BT and it makes no difference to me if you pay or not but I would suggest you search for the word 'Debt' in the search bar above before you make a decision. Any credit rating you may have could well be damaged if you don't pay

Re: Can I can cancel ee tv ?

c64z86 — Tue, 09 Jan 2024 20:18:30 GMT

If you don't want to call BT or have difficulties with the phone (like I have), another option is to chat with them online instead:

Click the "message now" button anytime from Monday to Sunday 7am-10:30pm to chat with them.

EE TV | BT Help

Re: Can I can cancel ee tv ?

Jjesso — Tue, 09 Jan 2024 22:14:49 GMT

Absolute joke of company charging near a enough twice the price for my broadband wouldn't even let me downgrade just othered to change some subscriptions like couple quid going help as soon as get paid I'm going to sky stream and sky 500mrg paying nearly qatuer of the price

Re: Can I can cancel ee tv ?

c64z86 — Wed, 10 Jan 2024 09:52:17 GMT

Just be aware that if you are still in your contract period, you might have to pay early termination charges when you change over. The more months you have left on your contract the more you will have to pay.

Re: Can I can cancel ee tv ?

Jjesso — Tue, 09 Jan 2024 22:30:37 GMT

You think there getting any money from me at worst I use mobile Internet properly cancel it then sign up another isp.

Think about logically your business ; customer cant pay you have other services that cheaper do continue chase money through debt collectors (,20k debt easy probably more never in my life have I met balif ) or do simply move them too cheaper service abd keep taking there money all asking for from them is bit of respect there charging me more than 1.6gig service they supply through ee 76 Pound for 900meg. Its awful way treat customers I will showing all the chat to breathing space I automatically put because I was section it stops interest and debt collectors

Re: Can I can cancel ee tv ?

c64z86 — Tue, 09 Jan 2024 22:38:31 GMT

I don't work for BT, I'm a customer like you.

And Sky is not all that cheap either once the minimum contract ends, they will keep bumping up the price and you will be back to sqaure one again eventually. I was paying £90 a month for Sky TV and an 80mbps connection before I left them.

I know it's despicable the way companies treat customers sometimes, but none of them are angels. All of them exist for two things only, to provide a service for you and to make money from you.

I really wish you luck in your search for a better service provider and contract.

Re: Can I can cancel ee tv ?

Midnight_Voice — Wed, 10 Jan 2024 08:23:44 GMT

@Jjesso

Before jumping ship from EE TV, you may need to check that anybody else, having done due diligence on your credit record, will take you on. Otherwise, you may find yourself without internet at all 😢

Re: Can I can cancel ee tv ?

Weerab1983 — Wed, 10 Jan 2024 08:35:01 GMT

Speak to citizens advice, they may have some leverage with companies.

Think about using Freeview with now TV on an app and the ad version of Netflix.

For now tv on a 6 month deal and Netflix with ads, and a cheaper broadband provider you'd be paying a fraction of the price.

Re: Can I can cancel ee tv ?

DarrenDev — Wed, 10 Jan 2024 11:55:36 GMT

Sorry that you've not had the best experience with our helpdesk @Jjesso - we can definitely help you out, by allowing you to downgrade your subscription. Please give us a call again - I can only assume bad luck with the previous agent not understanding the process. If you still don't get anywhere after calling again, please email me at tv.apps@bt.com and I'll get someone to help you.

Re: Can I can cancel ee tv ?

Jjesso — Wed, 10 Jan 2024 12:04:49 GMT

He made it very clear that i am in contract the only thing he could do is lower all my tv packages getting the bill to 91. I didn't accept because I'm sick of being mugged of by companies it's not right to charge me 25 more than you charge other people for my package. Yes prices rise little bit by year, bu5 to be paying the same for broadband and TV as your for gas and electricity is just plain wrong

Re: Can I can cancel ee tv ?

DarrenDev — Wed, 10 Jan 2024 12:38:06 GMT

If you're having issues paying your bills, then we can help.

If your issue is just that you're annoyed that others are paying less than you, then I'm afraid that's just how the world works - every company is the same. Incentives are offered to attract new customers, and sale prices are offered at certain times of the year.
Depending on the offer, it may be possible for you to switch to it and accept the contract extension - you'd need to either try ordering it online, or call us.

You've taken a premium broadband package with some premium TV services. You could be paying less than half what you currently do, simply by switching to cheaper products.

Re: Can I can cancel ee tv ?

Jjesso — Wed, 10 Jan 2024 12:50:07 GMT

I suppose I'll just have to stick to it then I suppose I've only got to get to next march. But next time i take deal I researching hell out of it.

Also no it's not just that I just don't see why I can't just get rid of bt tv. I just don't get what I'm paying for when you exclude now tv netflix what hell am paying £56 for ? It can't be the box as your suppose to return that.

If I was sober of alchol I would never had took out bt tv I simply don't need jt

Re: Can I can cancel ee tv ?

DarrenDev — Wed, 10 Jan 2024 12:56:43 GMT

You're paying £30 for TV, which includes:
- NOW Entertainment Membership (RRP £9.99)
- NOW Cinema Membership (RRP £9.99)
- Netflix Basic (RRP £7.99)
- discovery+ Basic (RRP £3.99)

You're then choosing to pay an additional:
£10/month for a multiroom subscription
£6/month for HD and 4K
£9/month to upgrade your Netflix to premium

The extras can all be cancelled without penalty.

Re: Can I can cancel ee tv ?

c64z86 — Wed, 10 Jan 2024 17:08:31 GMT

Others are not so lucky.

Debt has torn apart families, made people end their own lives, pushed others into extreme poverty that they have never recovered from, made others entirely homeless and caused untold misery and hardships to other people in many other ways.

It's not a nice thing to gloat about. No matter how many other accounts of yours say so.

If you want a cheaper package, then drop the extras like was already suggested to you.

But please don't you dare go on to gloat that you have 20k of debt without consequences, when other people have lost their entire houses and livelihoods over it. Especially not during these times when a lot of people have to rely on the food banks.

How do you know that other person is not paying hundreds of pounds more in rent than you are? That cheaper package might be the one thing that is keeping them just above the edge of poverty. You don't know.

We should be in this together, not gloating over others or getting jealous of them when they are paying for something less than we are.