https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341105#M76316 GG103 just means a timeout when trying to connect to a service. Where do you see this? Is it during pairing? Or when trying to view your recordings list?<BR />Pairing with the TV Box only requires that you're on the same network - it doesn't matter how (e.g. wired, wireless, 2.4GHz, 5GHz, etc). Mon, 15 Jan 2024 22:32:42 GMT DarrenDev 2024-01-15T22:32:42Z https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341055#M76305 <P>I can't pair my phone, s23+, with my BT Box for live TV and recording. Error code GG103</P><P>Advice please. Thanks.&nbsp;</P> Mon, 15 Jan 2024 19:19:47 GMT https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341055#M76305 mikeact 2024-01-15T19:19:47Z https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341091#M76312 <P>Going off memory .&nbsp;<BR />I think The TV Box can only connect to the 5GHz Wi-Fi band.</P> <P>Is your phone using that band&nbsp;</P> Mon, 15 Jan 2024 21:04:29 GMT https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341091#M76312 zulu17 2024-01-15T21:04:29Z https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341105#M76316 GG103 just means a timeout when trying to connect to a service. Where do you see this? Is it during pairing? Or when trying to view your recordings list?<BR />Pairing with the TV Box only requires that you're on the same network - it doesn't matter how (e.g. wired, wireless, 2.4GHz, 5GHz, etc). Mon, 15 Jan 2024 22:32:42 GMT https://community.bt.com/t5/EE-TV-YouView/TV-App-with-BT-Box/m-p/2341105#M76316 DarrenDev 2024-01-15T22:32:42Z