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YOUVIEW BOX DTR-T2100

Cliff — Mon, 05 Feb 2024 10:43:56 GMT

My youview box DTR-T2100.I've seen questions related to the box feezing but for mine this is new.Mine has been freezing off & on for a long time but i've followed suggestions on here & fixed it for a while before it acts up again.It stopped working again yesterday & i can't get it to work again .The difference this time is that i get the WAKING UP MESSAGE & it goes through the loading process etc. & nothing happens,it reverts back to WAKING UP goes through loading again & reverts back.Could this mean that it's finally packed in for good.If so what are my options.

Re: YOUVIEW BOX DTR-T2100

Anonymous — Mon, 05 Feb 2024 11:14:06 GMT

If you have a spare 2.5" HDD laying around you could try replacing that.

https://www.youtube.com/watch?v=dr3Gciszj1Y

https://ionicindustries.com/repair-guides/bt-youview-box-hard-drive-replacement/

Re: YOUVIEW BOX DTR-T2100

WSH — Mon, 05 Feb 2024 11:38:34 GMT

Mine did the same recently. Not got round to rebuilding it yet but things I’ve seen on the internet suggest it’s auto-setup when you put a new drive in. Mine is a Seagate ST500VT000. Same drive is on Amazon at £12. Can’t post a link as it’s against forum rules.

Re: YOUVIEW BOX DTR-T2100

Keith_Beddoe — Mon, 05 Feb 2024 12:11:32 GMT

@Cliff

I have the same box, bought retail from John Lewis many years ago, not on any TV contract.

Occasionally it will lock up, and a restart fixes it, provided it still has an Internet connection, as it seems to need that when it restarts.

It can take quite a while for the "Waking Up" message to go, but I am only on a 9Mb ADSL connection.

Branding changed from BT to EE recently.

Re: YOUVIEW BOX DTR-T2100

TimCurtis — Mon, 05 Feb 2024 12:50:01 GMT

I'll just add that with good computer experience it is possible to transfer existing recordings over to the new drive providing that it's still functioning.

Not for the faint hearted though.

Re: YOUVIEW BOX DTR-T2100

Midnight_Voice — Mon, 05 Feb 2024 13:26:53 GMT

@TimCurtis

What sort of problem would necessitate changing the disc if the old disc was still working?

Re: YOUVIEW BOX DTR-T2100

TimCurtis — Mon, 05 Feb 2024 14:27:48 GMT

@Midnight_Voice

Intermittent disc issues or replacing a 500GB with a 1TB drive for example.

Re: YOUVIEW BOX DTR-T2100

WSH — Mon, 05 Feb 2024 15:15:06 GMT

"If" the disk is still working. I've had mine in use for 8 years and I'm used to its flakey startup. This is new behaviour, the same as the OP. Many years as a tech suggests to me the disk is toast but I'll admit I haven't had it out and tested it. 8 years is actually pretty good for a spinny-rust.

Re: YOUVIEW BOX DTR-T2100

Les-Gibson — Mon, 05 Feb 2024 17:00:58 GMT

@Midnight_Voice

Regarding message 6.

When the boot sector fails but the data storage area is still readable.

Re: YOUVIEW BOX DTR-T2100

Cliff — Mon, 05 Feb 2024 17:30:53 GMT

Hi Keith.

I've had my box for about 8 years can't remember exactly,but a long time.I'm out of contract at thr moment but i get my broadband through BT,HUB 2 & youview box of course.I have bt/ee sport,which obviously i can't get now.My understanding is that i do not have to return the box,if for instance BT were to offer to replace it.

I feel, having watched the video of the disc being replaced that i could do that but i don't want to be messing about doing that if BT say i have to return the box.

My thanks to all who have responded,i appreciate it.

Re: YOUVIEW BOX DTR-T2100

Midnight_Voice — Mon, 05 Feb 2024 17:57:02 GMT

@Cliff

BT stopped transferring ownership of YouView boxes to its customers for those supplied after, I think, 19 December 2019. So yours is yours.

Swapping the box through EE TV isn’t applicable, as you don’t have an ongoing contract, but when TalkTalk were doing it for failed owned boxes, they, rather sneakily I thought, retained ownership of the replacement box.

Re: YOUVIEW BOX DTR-T2100

Cliff — Tue, 06 Feb 2024 10:59:48 GMT

Midnight -Voice.

Thanks for the info.i wasn't aware of swapping the box & being out of contract.I've had it long before the date you mention.I've just had to replace my AV receiver so do not want any more expenses at the moment.
I might try fitting a new hard drive seeing as it doesn't really matter if i mess things up.From what i've read the T4000 youview box was the last one & they have now been replaced by the BOX Pro which costs quite a few pennies if haing to buy it.

Thanks again for your help.

Re: YOUVIEW BOX DTR-T2100

Adrianblack — Tue, 11 Feb 2025 16:04:43 GMT

Youtube video incorrect. Only need to remove 1 screw from back and 4 from base. Unplug connector to front panel . Remove 2 screws that go through main board to release bottom half of case and then 4 screws that retain hard drive can be backed of enough to release it without removing metal plate altogether. Refit new drive in reverse order.

Tip. Make sure front panel connector is pushed firmly in or you'll not be able to get box to boot to maintenance mode to initialize reset and new drive recognition process. As others have said £12 on amazon for new drive. Bargain fix.