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BT box pro

Mottsy1 — Wed, 07 Feb 2024 20:44:15 GMT

All my recordings have disappeared yet again. Getting fed up with this now. Tried reset but they’re showing but not there. This is now the third time this has happened. Is my box faulty. As not very reliable is it.

Re: BT box pro

RobbieMac — Thu, 08 Feb 2024 11:32:00 GMT

Good morning @Mottsy1

Thank you for your post and welcome back!

I am sorry for the problems you've been having with your recordings. Give the helpdesk a call on 0330 1234 150 and one of our guides will be happy to help you out. Feel free to post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie

Re: BT box pro

Mottsy1 — Thu, 08 Feb 2024 14:54:17 GMT

Thanks. All sorted. New box should arrive tomorrow 👍🏻