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Now TV

Robinpfelton — Mon, 12 Feb 2024 21:46:09 GMT

sdk.pei.youview.media_err_decode

Keep getting this error when now programme gets to adverts

Re: Now TV

SoupDragon57 — Sat, 17 Feb 2024 09:23:22 GMT

@Robinpfelton I've not run across this one before (but that's probably because I've got the HD Boost option which removes the adverts).
If the obvious reboot your TV Pro box doesn't fix the issue, I'd definitely contact BT/EE to report the issue.
Not sure if @DarrenDev has run across this before?

Re: Now TV

Robinpfelton — Sun, 18 Feb 2024 20:58:30 GMT

Reboot has no effect. I don't have boost option, it's definitely since adverts arrived. Annoying.

Re: Now TV

SoupDragon57 — Sun, 18 Feb 2024 21:44:20 GMT

@Robinpfelton I think it's going to need a call to customer services