This topic

Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Sun, 03 Mar 2024 17:56:23 GMT

I have a TNT sports package and EETV on a youview box. I do have sky box office HD on channel 496 but it’s saying I don’t have it as part of my package and isn’t currently giving me an option to book the fight.

At the bottom of the sky box office page it says virgin media and EETV customers should contact their operator to book. Does anyone know if there’s a straightforward way for me to book this Sky box office event on EETV?

https://www.skysports.com/boxing/news/12183/13081478/anthony-joshua-vs-francis-ngannou-timing-pricing-booking-details-for-heavyweight-showdown-on-friday-march-8

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

zulu17 — Sun, 03 Mar 2024 22:06:04 GMT

Hi @Tantalum

https://www.bt.com/sport/box-office/sky

suggests how it should be available but it does seem that EE TV 496 channel isn’t currently enabled to allow you to book. The preview programming and the live event is in the epg for 496.

Given that it is taking place this week I will ask the mods to raise with relevant team.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

garybs29 — Sun, 03 Mar 2024 22:06:33 GMT

https://www.bt.com/sport/box-office/sky

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

DavidM — Mon, 04 Mar 2024 16:37:05 GMT

Hi @Tantalum and thanks for posting.

Can you try using the EE Player and let me know if that helps?

Cheers

David

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Mon, 04 Mar 2024 17:10:04 GMT

Hi, thanks @DavidM. EE Player is the same. Channel 496 just says I need to set up sky sports box office or add it to my package. When I press ok it just says “there are currently no scheduled events” and gives no further options to buy any PPV events.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Andicole — Tue, 05 Mar 2024 12:07:36 GMT

Just tried on channel 496 and I’m getting the same message as everyone else.

Are EE planning to allow us to purchase this fight or should we go elsewhere.

kind regards

Andy

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

JohnC2 — Wed, 06 Mar 2024 10:04:39 GMT

Hi All, Unfortunately we are not showing the Joshua v Ngannou PPV Boxing event on EE TV. This means that customers will not be able to purchase via their EE TV STB.

The event is being retailed by Sky and DAZN. With the key ways to purchase listed below:

EE TV customers (and anyone else) can purchase the event online via DAZN, either at www.dazn.com or via the DAZN app. Support and more information can be found at www.dazn.com/en-GB/help/articles/ppv
Sky TV customers can purchase the event via their Sky STB or online via Sky Sports Box Office.

Cheers
John

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 10:10:06 GMT

Its a shame we cant do the Sky Box Office on the YouView box, luckily its on DAZN I guess because their app is fairly well supported and most people will have one of the following:

DAZN | Help | DAZN supported devices

The Sky Box Office App is there on mobile devices mostly which is a pain, going to assume most BT customers are not also having Sky itself so DAZN is going to be the way. DAZN itself is annoying because its pay structure is annoying, you cant just buy the fight without signing up for a rolling contract, of course hoping folks forget and roll over or decide to stay on. DAZN on Apple TV for me tonight.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Fri, 08 Mar 2024 10:16:14 GMT

I’m worried about signing up with DAZN. The internet is littered with people complaining that they make it difficult to cancel. Some say you can’t just cancel in your account and that you must call them on a premium rate number. That doesn’t sound good. Has this been your experience?

Could you let me know if you do sign up if there’s a simple way to cancel within the account? I’d be happy enough to sign up for an annual subscription as they show lots of boxing throughout the year that I’d enjoy, but I want to know that when my year runs out cancelling will be straightforward.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 10:26:27 GMT

Well....yes it used to be easy to cancel, you could do it all online, the last time I had to watch a PPV on their app.

But now you do have to call +448081899399 which is proper naughty - This is just news to me, if i'd known prior i'd have just cast from the Box Office app on my device to my apple TV, now ive got to call someone.

Frankly its disgusting that if you want to watch a PPV you have no option other than to buy the event plus also enrol in a yearly subscription or monthly, then make it difficult to cancel. I wont be going via DAZN again.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 10:37:59 GMT

So I just called through to cancel, ive already paid the 20 quid for the fight tonight so they were happy to just cancel it there and then and I then get the next 30 days of content.

Tried to persuade me to stay saying the Fury Usyk fight is coming up etc.....but I pointed out that that will be on TNT which doesnt come with all these problems when it comes to watching one event.

Also I was warned that I will be charged for the call depending on how much my carrier charges me, but I do have a 0 pound cap on my mobile so I literally cannot call premium numbers or text, so I wonder what happens.

Anyway, I got through, the guy was happy for me to cancel, im sure they are getting alot of calls for this, its ironic to me though because if they made it easier to just buy one event they might get more custom away from sky.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Fri, 08 Mar 2024 10:44:40 GMT

Well I’ve just signed up for the yearly subscription. I don’t really mind paying £9.99 a month as I’m a big boxing fan and they show loads of fights. They also give the option of setting up the payments through paypal rather than giving them your card details directly. So if there’s any funny business when I try to cancel in a year I’ll hopefully have greater protection.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 10:48:16 GMT

Good on you, not going to dispute that if thats what you want to do.

I would sign up....but the problem is PPV is ontop of your monthly subscription, like I get it, with Sky Sports you pay a monthly then also need to pay ontop for Box Office events but I wouldnt watch enough DAZN inbetween to make it worth it.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Fri, 08 Mar 2024 10:49:27 GMT

I’ve gone through the motions of cancelling within the account just to see if I was told to call a number but wasn’t. I stopped short at the option to finish cancellation as I don’t want to cancel yet, but didn’t see any request to call anyone? Did you do that? Is that when they tell you to call? Or maybe you can cancel without calling?

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 10:52:59 GMT

Yeah, when you meet the final boss and select cancel the number appears.

Historically, or at least when I last used DAZN for PPV the same thing happened apart from when hitting the button one last time it actually cancelled without me having to call.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Fri, 08 Mar 2024 11:01:59 GMT

Ok well I clicked finish cancellation and luckily didn’t get asked to call anyone. They told me that I’d still be able to watch DAZN and be charged £9.99 a month as per my contract, but my annual pass has been cancelled and won’t auto renew next year. I’m happy enough with that.

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

naylor2006 — Fri, 08 Mar 2024 11:09:33 GMT

Interesting, so if you sign up for a year you are all good to cancel online but if you sign to rolling you have to call (based on our team work and thorough investigation 🙂 )....again they are squeezing every last penny out playing on people just not being bothered to call, statistics will show that given a number to call to cancel folks will either not bother at that time and forget, I think thats kinda mean to grab people like that.

You will find people who are a little on the shy side who like the idea of internet sign ups only to be hit with a 'call this number' to cancel, some folks genuinely have anxiety around that type of thing.

Whereas if you commit to a year they care less because they are already getting 100 quid plus....

Re: Can I order Anthony Joshua v Francis Ngannou on EETV?

Tantalum — Fri, 08 Mar 2024 11:15:36 GMT

Seems that way. It might be that if I was closer to the end of my contract I’d be asked to call but as I’ve only just signed up perhaps their algorithms aren’t set up to ask new subscribers to call.

Re: Can I order sky sports box office events on EETV?

Chillsy5 — Fri, 08 Mar 2024 21:52:18 GMT

Is this going to be a common occurrence with regards to sky sports box office content not being shown on EETV? Or is it just this particular event?