This topic

hd reception

MickWooden — Mon, 25 Mar 2024 16:41:51 GMT

I get very poor reception (picture pixelates or goes black) on HD channels, particularly BBC. I have a BT YouView box and router.

I have no problem with broadband reception.

Is there something I can do to improve reception with the above or are such issues to do with my aerial?

Re: hd reception

Anonymous — Mon, 25 Mar 2024 17:16:42 GMT

Hi @MickWooden

If this only effects the channels that you receive via the aerial, then it is likely to be the main issue.

What happens if you plug the aerial directly into your TV? Do you have the same issues?

If not, then it might be that your signal is actually too good and you need to dial it down a bit using an attenuator. You can pick these up from places like Amazon.

When the Freeview signal is too strong, it can cause issues with TV boxes, less so with TVs.

Also worth checking for any local weather or Freeview work that could be an issue.

If that all sounds like a faff, then you can talk to your local aerial installer for advice, but even if you do, it might still end up being a faulty box, so worth doing what checks you can first.

Re: hd reception

MickWooden — Tue, 26 Mar 2024 13:57:52 GMT

The aerial is plugged directly into the TV.

When using TV only I cannot view HD channels at all: "NO SIGNAL" displayed.

Re: hd reception

Hunter2660 — Tue, 26 Mar 2024 15:07:24 GMT

Which Youview box do you have. If it's the Pro Box, and you have a BTTV subscription (which you probably will have with the Pro Box), then you can revert to IP (internet) mode. You will loose some channels, but it'll bypass any aerial installation and subsequent problems.

Re: hd reception

MickWooden — Tue, 26 Mar 2024 16:12:32 GMT

I do have a BT TV subscription.

I think the box is a basic YouView. No other identifier apart from "BT item code 882506" underneath.

Re: hd reception

Anonymous — Tue, 26 Mar 2024 16:40:21 GMT

Has this always been the case or started recently? If the latter, work your way through this.

Re: hd reception

MickWooden — Tue, 26 Mar 2024 16:43:36 GMT

I'm pretty sure it's been that way for a long time, not a recent change,