This topic

Taking EE TV as BT Broadband Customer

solusoracle — Wed, 27 Mar 2024 20:03:22 GMT

I currently have BT Broadband with approx 9 months of contract remaining.

My BT TV contract has lapsed.

I am interested in EE TV for their Apple TV box and additional multi room boxes at no extra cost. The bb and tv packages also seem to be a bit cheaper overall

If I take EE TV, what happens to my broadband? Does it get converted to EE Broadband for a new 24 month contract?

Re: Taking EE TV as BT Broadband Customer

Anonymous — Wed, 27 Mar 2024 20:17:50 GMT

@solusoracle The Apple TV and free multiroom version of EE TV is only available from EE directly with EE broadband and a new contract.

There is a transfer process in place, but it requires a call to BT or a visit to an EE store.

Re: Taking EE TV as BT Broadband Customer

DarrenDev — Thu, 28 Mar 2024 11:56:29 GMT

@solusoracle wrote:

If I take EE TV, what happens to my broadband? Does it get converted to EE Broadband for a new 24 month contract?

Exactly that. No penalty on leaving your BT contract - just a new EE contract for 24 months. As @Anonymous has mentioned, it can currently only be done over the phone or in an EE store.