https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383171#M78990 <P>I think if its this</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zulu17_0-1715627056563.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84531i73C13E6586967933/image-size/medium?v=v2&amp;px=400" role="button" title="zulu17_0-1715627056563.png" alt="zulu17_0-1715627056563.png" /></span></P> <P>&nbsp;remote if you press any&nbsp; button there should be a light up just above the top&nbsp; power/onoff button.</P> <P>If it is</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zulu17_1-1715627267294.gif" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84532iE99EF7C8138B6576/image-size/medium?v=v2&amp;px=400" role="button" title="zulu17_1-1715627267294.gif" alt="zulu17_1-1715627267294.gif" /></span></P> <P>then pressing any button should show a light at the top of the BT button.</P> Mon, 13 May 2024 19:09:10 GMT zulu17 2024-05-13T19:09:10Z https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383021#M78986 <P>Remote not working at all. Changed batteries and restarted but still not abke to do anything.</P> Mon, 13 May 2024 10:02:51 GMT https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383021#M78986 68 2024-05-13T10:02:51Z https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383118#M78987 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/335640">@68</a>&nbsp;</P><P>Double-check the polarity, and if possible the voltage, of the batteries you have inserted.</P><P>Look at the business end of the remote through a smartphone camera. Do you see flickering?</P><P>What device is this remote for, though? If it’s a Bluetooth remote there may be nothing to see <span class="lia-unicode-emoji" title=":crying_face:">😢</span></P> Mon, 13 May 2024 14:34:06 GMT https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383118#M78987 Midnight_Voice 2024-05-13T14:34:06Z https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383171#M78990 <P>I think if its this</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zulu17_0-1715627056563.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84531i73C13E6586967933/image-size/medium?v=v2&amp;px=400" role="button" title="zulu17_0-1715627056563.png" alt="zulu17_0-1715627056563.png" /></span></P> <P>&nbsp;remote if you press any&nbsp; button there should be a light up just above the top&nbsp; power/onoff button.</P> <P>If it is</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zulu17_1-1715627267294.gif" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84532iE99EF7C8138B6576/image-size/medium?v=v2&amp;px=400" role="button" title="zulu17_1-1715627267294.gif" alt="zulu17_1-1715627267294.gif" /></span></P> <P>then pressing any button should show a light at the top of the BT button.</P> Mon, 13 May 2024 19:09:10 GMT https://community.bt.com/t5/EE-TV-YouView/Remote-not-working/m-p/2383171#M78990 zulu17 2024-05-13T19:09:10Z