https://community.bt.com/t5/EE-TV-YouView/BT-TV-Pro-remote-stopped-controlling-Samsung-TV/m-p/2384995#M79165 <P>My remote has stopped controlling our Samsung TV and does not recognise “TV” in the Bluetooth setting. &nbsp;Has been working fine although we have suffered temporary blips from time to time but now seems to be a permanent change. Won’t control volume, source or menu. &nbsp;Source button doesn’t work on set top box either so the only way I can switch between say the dvd player and tv is to switch the box off and then back on again. Have tried resetting the box, the remote (home + 9) and Bluetooth settings but no joy. &nbsp;Any ideas? Thanks</P> Thu, 23 May 2024 21:52:36 GMT Davids63 2024-05-23T21:52:36Z https://community.bt.com/t5/EE-TV-YouView/BT-TV-Pro-remote-stopped-controlling-Samsung-TV/m-p/2384995#M79165 <P>My remote has stopped controlling our Samsung TV and does not recognise “TV” in the Bluetooth setting. &nbsp;Has been working fine although we have suffered temporary blips from time to time but now seems to be a permanent change. Won’t control volume, source or menu. &nbsp;Source button doesn’t work on set top box either so the only way I can switch between say the dvd player and tv is to switch the box off and then back on again. Have tried resetting the box, the remote (home + 9) and Bluetooth settings but no joy. &nbsp;Any ideas? Thanks</P> Thu, 23 May 2024 21:52:36 GMT https://community.bt.com/t5/EE-TV-YouView/BT-TV-Pro-remote-stopped-controlling-Samsung-TV/m-p/2384995#M79165 Davids63 2024-05-23T21:52:36Z