https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386983#M79302 <P>I have &nbsp;had a BT Pro box for two years. It’s never been perfect. But lately it been a nightmare I have to turn it on and off twice a day. Due to the screen freezing. I can’t turn the channels over I &nbsp;cant do anything &nbsp;except look at a black screen &nbsp;it’s so frustrating to have to constantly to deal &nbsp;with it&nbsp;</P><P>&nbsp;</P> Sun, 02 Jun 2024 13:06:58 GMT Patsygirl58 2024-06-02T13:06:58Z https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386983#M79302 <P>I have &nbsp;had a BT Pro box for two years. It’s never been perfect. But lately it been a nightmare I have to turn it on and off twice a day. Due to the screen freezing. I can’t turn the channels over I &nbsp;cant do anything &nbsp;except look at a black screen &nbsp;it’s so frustrating to have to constantly to deal &nbsp;with it&nbsp;</P><P>&nbsp;</P> Sun, 02 Jun 2024 13:06:58 GMT https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386983#M79302 Patsygirl58 2024-06-02T13:06:58Z https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386984#M79303 Give the helpdesk a call and they'll take you through a few diagnostics before deciding whether it needs to be replaced. Sun, 02 Jun 2024 13:21:33 GMT https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386984#M79303 DarrenDev 2024-06-02T13:21:33Z https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386985#M79304 <P>Will do thanks&nbsp;</P> Sun, 02 Jun 2024 13:27:18 GMT https://community.bt.com/t5/EE-TV-YouView/TV-pro-box/m-p/2386985#M79304 Patsygirl58 2024-06-02T13:27:18Z