This topic

EE TV Apps

zulu17 — Thu, 06 Jun 2024 20:34:34 GMT

Can I ask when we can expect the ITV X and Prime video apps on the Box Pro to be capable of handling FAST channels and for the ITV X app higher quality HD catchup ?

I understand from looking at EE community posts that the Box mini Amazon Prime app had some updates applied to enable Fast Channels a few months back ?

Re: EE TV Apps

DarrenDev — Fri, 07 Jun 2024 04:42:35 GMT

The TV Box Pro isn't currently capable of supporting FAST channels - it needs an upgrade to the chipset drivers. This is a major task, that requires revalidation of everything on the box (including all apps), so will take some time.

Re: EE TV Apps

Weerab1983 — Fri, 07 Jun 2024 06:05:36 GMT

I also asked about the amazon prime FAST channels on the EE forum (weerab2024 username), so it's good to see that this is being investigated at least.

Sounds like it's on the radar and on some sort of to do list.

Re: EE TV Apps

DarrenDev — Fri, 07 Jun 2024 06:20:11 GMT

I did reply to your post there about it too @Weerab1983 😜

Re: EE TV Apps

Weerab1983 — Fri, 07 Jun 2024 06:24:20 GMT

I know @DarrenDev you said it was something about the drivers and you were going to go to YouView and Amazon 😊

I know your a busy man, it must be some list 😜

Re: EE TV Apps

Brucemeister5 — Fri, 07 Jun 2024 08:07:02 GMT

Will the BT Pro tv box be capable of handling the huge increase in streams to be made available when Sky Sports + launches in August? I know that it can currently deliver the bonus streams on the NOW app, but Sky Sports + seems to be on a different scale.

Re: EE TV Apps

DarrenDev — Fri, 07 Jun 2024 08:44:16 GMT

I only act as the go-between @Weerab1983 . I don't often talk directly to YouView (we have a delivery manager responsible for that - I only get involved when I need to add technical details), and certainly would never directly speak to any of our providers.

You're right though, I am a busy man - responding to these forums (and fixing accounts) is something I choose to do in my "spare" time. I have a full time job leading a couple of dev teams too.

Re: EE TV Apps

DarrenDev — Fri, 07 Jun 2024 08:46:52 GMT

I don't know anything about Sky Sports+ @Brucemeister5 , but the box wouldn't be a bottleneck for those. If they're delivered OTT then there's no issues at all. If they're multicast then the limitation is the core network, not the box.

If they're delivered as FAST channels then the issue is with the ad injection, so they wouldn't be supported on the TV Box Pro at the moment.

Re: EE TV Apps

Weerab1983 — Fri, 07 Jun 2024 09:07:48 GMT

Your doing a grand job @DarrenDev we all appreciate your support.

I feel your pain job wise, I am working and studying. There is not enough time in the day.

You helped me a great deal when I transitioned to EE and my Pro box was incorrectly marked as a return and my multiroom issue. I much appreciate it.

Re: EE TV Apps

zulu17 — Fri, 07 Jun 2024 10:26:39 GMT

Couple of observations
I thought SKY were (alsol) enabling the significant number of additional live sport streams as Bonus streams on the NOW app. That feature already exists with multi court tennis coverage and featured hole/group golf coverage.

FAST channels are a undelivered element of the ITV X app which has been around since January 2023 on the box PRO. Whilst for many their absence may not be a issue for some they would benefit from access to the ITV signed FAST channel , the local regional news content that is missing and live sport (rare so far but that might change) coverage that is only on the app.

Re: EE TV Apps

Anonymous — Wed, 12 Jun 2024 20:53:26 GMT

Might not be relevant to previous posts but my EETV app on my phone just updated and it said update was to add new channels to the app in the coming weeks. Plus other bugs fixes.

Re: EE TV Apps

Weerab1983 — Wed, 12 Jun 2024 21:06:15 GMT

I seen that too about the extra channels coming too. Let's see what happens

Re: EE TV Apps

zulu17 — Wed, 12 Jun 2024 21:18:28 GMT

Well in the past Eurosport has had additional linear popup channels during olympics but that was before discovery+ became their streaming home. Not aware on any announcements of what additional linear coverage we can eexpect yet.

Re: EE TV Apps

Weerab1983 — Wed, 12 Jun 2024 21:23:28 GMT

I won't hold my breath it's only been 2 years since there were additional entertainment channels lol

Re: EE TV Apps

zulu17 — Mon, 17 Jun 2024 18:24:52 GMT

Going back to the need for updates to enable the Box Pro to handle FAST channels I do recall at its launch the statement

The IP capable box is designed to support the future of all IP streaming

Re: EE TV Apps

Weerab1983 — Sat, 22 Jun 2024 09:52:11 GMT

Asian Mix channels have been added to EE TV app. So not new channels as such, which is somewhat disappointing.

I really hope more channels get added soon, this is getting tedious.

Sky Arts and Sky News are now in HD on Virgin Media, which should be possible in EE IP mode.

Re: EE TV Apps

Anonymous — Sun, 23 Jun 2024 09:13:32 GMT

We can live in hope, Sky news is in HD on my BT pro box. New Freeview streaming channel seem to pop up every month but the BT box IP mode can't show them. Still got another year on my contract before I can look at alternatives.

Re: EE TV Apps

zulu17 — Sun, 23 Jun 2024 11:38:47 GMT

Couple of observations

Subscribers to the World channels (Asian Pack) addon have been waiting for about two years for the live channels to be available on the app. Not sure that there is any demand on the EE TV app for these channels as I can’t see any content there yet.

There are currently 3 Sky News channels on EE TV. The SD variant 232 is included with the IP Freeview channels , those with NOW membership included with their EETV packages have 313 the NOW Sky News SD channel, those paying for the HD addon the will also get now Sky News HD 385 channel.

Sky Arts similarly has 3 channels on EE TV the SD one included with the IP Freeview channels , and SD/HD NOW channels which form part of NOW Entertainment membership [with normal rules on HD requiring addon)

Re: EE TV Apps

Weerab1983 — Sun, 23 Jun 2024 14:19:11 GMT

@zulu17 EE IP mode is not Freeview though, they don't have to stick to the SD version if there is HD versions available, its all down to whatever EE are willing to pay or willing to charge to maximise their revenue.

I seem to always live in hope with EE, even for a couple of more channels and even if they are free to air and SD.

Don't see why they can't come to an agreement for more Discovery premium channels as well, without having to go into the discovery plus app.

Maybe that's just my simplistic view.

I still have a long time left on my contract so I will weigh it up at the end of my contract and see what my options are.