https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388626#M79380 <P>It’s the TV Recordable box. BT logged in remotely yesterday and found that the BB speed dropped while using ITVX. So an engineer is visiting on Fri. Fingers crossed.</P> Wed, 12 Jun 2024 08:21:24 GMT keith110 2024-06-12T08:21:24Z https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388497#M79376 <P>When watching either ITVX or Prime, apart from being extremely slow to load they often crash with and difficult or impossible to restart. This doesn't seem to happen with any other Apps or channels.</P> Tue, 11 Jun 2024 12:19:58 GMT https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388497#M79376 keith110 2024-06-11T12:19:58Z https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388579#M79379 <P>Hi &nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336709">@keith110</a>&nbsp; which model of box are you using . This page shows the various boxes</P> <P><A href="https://www.bt.com/help/tv/learn-about-tv/bt-tv-boxes" target="_blank" rel="noopener">https://www.bt.com/help/tv/learn-about-tv/bt-tv-boxes</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 11 Jun 2024 21:42:52 GMT https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388579#M79379 zulu17 2024-06-11T21:42:52Z https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388626#M79380 <P>It’s the TV Recordable box. BT logged in remotely yesterday and found that the BB speed dropped while using ITVX. So an engineer is visiting on Fri. Fingers crossed.</P> Wed, 12 Jun 2024 08:21:24 GMT https://community.bt.com/t5/EE-TV-YouView/TV-Box-problems/m-p/2388626#M79380 keith110 2024-06-12T08:21:24Z