This topic

Eetv box regularly getting yvm104 error

Tonyod — Thu, 13 Jun 2024 19:14:29 GMT

Eetv box loses connection for apps every few days, with error of yvm104

Sometimes will just resolve itself, but other times needs ethernet cable to be unplugged and plugged in again.

Also seems to happen most often overnight

Re: Eetv box regularly getting yvm104 error

naylor2006 — Tue, 18 Jun 2024 10:55:32 GMT

and this is an EETV Box connected to the router directly?

Re: Eetv box regularly getting yvm104 error

Tonyod — Tue, 18 Jun 2024 11:03:03 GMT

Yes it's directly connected

Have run software update and still get same issue

Re: Eetv box regularly getting yvm104 error

naylor2006 — Tue, 18 Jun 2024 11:26:16 GMT

Not sure there is alot more you can do, the error is 'cannot load service at this time'.

So its only apps and not the TV feed itself, is your box in IP mode or do you use traditional aerial connection?

Re: Eetv box regularly getting yvm104 error

Tonyod — Tue, 18 Jun 2024 12:18:13 GMT

It's only apps affected.

It uses aerial connection.

Re: Eetv box regularly getting yvm104 error

naylor2006 — Tue, 18 Jun 2024 12:21:41 GMT

I was checking to see if you were using IP Mode because I would expect some issue there also but aerial of course bypasses all that.

What is your internet performance like generally, what package are you on?

Ultimately most apps dont use that much bandwidth unless you are watching 4K content.

Re: Eetv box regularly getting yvm104 error

Tonyod — Wed, 19 Jun 2024 11:35:30 GMT

Internet performance is generally good, usually over 100 Mbps.

Package is Full Fibre 100 with BT Halo 3