https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395636#M79977 <P>Thank you, Neil</P> Sun, 21 Jul 2024 11:46:05 GMT edbostan 2024-07-21T11:46:05Z https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395565#M79974 <P>My Youview BT Box DT4000 has popped its clogs. It had been giving me the occasional blank screen and yesterday the screen went blank after a channel change, came back, froze the picture and then a permanent blank screen. Tried to do a maintenance reset but it failed to load or progress.</P><P>I need to ask for a new Box so to avoid the merry-go-round of phone numbers and options is there a go to number to ask for a replacement Box?</P> Sun, 21 Jul 2024 05:53:51 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395565#M79974 edbostan 2024-07-21T05:53:51Z https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395603#M79976 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/333580">@edbostan</a></SPAN> you'll get the contact details for TV technical support team on this link <A href="https://www.bt.com/help/contact-bt/technical-support/tv" target="_blank">Fix EE TV | BT Help</A> I'd recommend the message us option.</P> <P>Neil</P> Sun, 21 Jul 2024 09:21:40 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395603#M79976 NeilO 2024-07-21T09:21:40Z https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395636#M79977 <P>Thank you, Neil</P> Sun, 21 Jul 2024 11:46:05 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Box-expiry/m-p/2395636#M79977 edbostan 2024-07-21T11:46:05Z