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IPC6023 error

Suco — Thu, 15 Aug 2024 10:21:40 GMT

The one day I can actually sit and watch TV this error appears. No live TV. Argh lol. Tried reset and reboot. All else works OK.

Re: IPC6023 error

naylor2006 — Thu, 15 Aug 2024 11:24:03 GMT

Assuming you have an active TV subscription and this has always worked before...

Are you using WIFI or Ethernet, testing the latter to rule out any WIFI issues is the first thing to try, sometimes rebooting the router and ONT can help, never seen it work myself this way but others have reported it can help.

Re: IPC6023 error

Midnight_Voice — Thu, 15 Aug 2024 14:18:07 GMT

@Suco @naylor2006

Or @DarrenDev will be along shortly to look at one gigabyte of configuration code that BT/EE hold about you, snort, flip one bit, and it will all work perfectly 😛

Re: IPC6023 error

Suco — Thu, 15 Aug 2024 14:27:19 GMT

Active TV subscription.

Ethernet connection.

Rebooted router and the white box on the wall.

Sorry for taking a while been at work

Re: IPC6023 error

DarrenDev — Thu, 15 Aug 2024 14:41:17 GMT

Sorry about that @Suco - I can confirm that the multicast stream to your home stopped at around 5am this morning. I've raised a ticket for Openreach to investigate why.

Re: IPC6023 error

Suco — Thu, 15 Aug 2024 14:43:42 GMT

Thank you for finding this out, hopefully resolved soon

Re: IPC6023 error

naylor2006 — Thu, 15 Aug 2024 14:46:15 GMT

@Midnight_Voice said:
@Suco @naylor2006
Or @DarrenDev will be along shortly to look at one gigabyte of configuration code that BT/EE hold about you, snort, flip one bit, and it will all work perfectly

On this occasion, no dissertation of code required, perhaps just a switch flick.

Re: IPC6023 error

DarrenDev — Thu, 15 Aug 2024 14:48:14 GMT

It can be variable @Suco - sometimes fixed in a couple of hours, sometimes a few days. There are quite a few places that need to be checked by a few different people.

I'll update you as soon as I know more. Sorry again for the inconvenience.

Re: IPC6023 error

Suco — Thu, 15 Aug 2024 14:55:55 GMT

OK, thanks so much for helping and prompt reply. Hopefully sorted soon.