This topic

Apple TV trial

Johannis — Sun, 18 Aug 2024 13:58:55 GMT

I noticed that there was a trial available for Apple TV, signed up assuming the App would appear but so nothing.
Is this something to do with having a Sony TV or have I missed a step somewhere along the line?

Re: Apple TV trial

NigelB72 — Sun, 18 Aug 2024 16:01:40 GMT

Your subscription has absolutely nothing to do with app availability. You'll need to check if you're BT Youview box and TV have the AppleTV app available for them

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 16:24:40 GMT

@Johannis

You mentioned ‘Sony TV’.

If you are expecting Apple TV to appear on your Sony TV by dint of it having YouView, then no it won’t, as the YouView on Sony TVs is but a pale shadow of YouView on YouView boxes.

On the other hand, if you have a proper YouView box that you are expecting should have a trial of Apple TV on it, then what TV the box is feeding shouldn’t make any difference.

However, if you are on a trial, you will have signed an NDA, and should only talk about it in the trials group, and never in this public Community.

Though perhaps you just mean a free trial of the Apple TV service, offered by Apple? In which case, you can only take advantage of it if you have a device which supports Apple TV, and YouView boxes don’t.

For Sony TVs though, is yours in this list?

https://www.sony.co.uk/electronics/support/articles/00252946#

Re: Apple TV trial

Johannis — Sun, 18 Aug 2024 16:23:47 GMT

An NDA? Who am I keeping this secret from. Surely everyone gets this offer on in their mybt page?

also what is a proper you view box? Mine came from bt?

Re: Apple TV trial

NigelB72 — Sun, 18 Aug 2024 17:49:49 GMT

Ignore the NDA statement as that's a new term that the poster has learnt recently.

Do you have a Pro Box from BT or EE or another version @Johannis ?

Check with Sony as to whether AppleTV is available through their app store as you may need to download it..

Re: Apple TV trial

Johannis — Sun, 18 Aug 2024 18:01:05 GMT

Thanks, the box came from bt, I’ve had this one for 18months or so? I don’t think it’s a pro box?

The tv is now 6 years old do I suspect Sony’s updates don’t extend to this model?

I think this isn’t going to work for me?

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:02:29 GMT

@Johannis

I just checked my My BT, and I have no such offer. Not surprising though, as offers are often selective.

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:04:04 GMT

@NigelB72

I found that insulting. Are you and I going to have a problem?

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:08:24 GMT

@Johannis

I gave you a list; if you find the model of your TV, which should be on a label on the back of it, and will also appear in the Settings somewhere, you can check if it supports Apple TV or not.

Re: Apple TV trial

NigelB72 — Sun, 18 Aug 2024 18:28:11 GMT

That depends on whether you want to answer users questions or throwing around terms like NDA's?. Why would he be under an NDA embargo for a subscription that's freely available?

Re: Apple TV trial

NigelB72 — Sun, 18 Aug 2024 18:29:45 GMT

@Johannis if it's not a Pro Box, it probably doesn't support AppleTV and you'll need to contact BT for. Pro Box. Alternatively, check your app store for the TV to see if AppleTV is available as a download.

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:36:58 GMT

@NigelB72

Because ‘trial’ has several meanings here on the Community, one of which is the sort of trial that comes with an NDA, and it wasn’t clear to me at first which sort of trial @Johannis was talking about.

We have had several instances lately of people talking about such trials on here when they shouldn’t; I wanted to ensure that if this was one such, the discussion stopped forthwith.

Re: Apple TV trial

Johannis — Sun, 18 Aug 2024 18:39:45 GMT

Thanks to you both. I think the upshot of this is that I don’t have the requisite box or tv. A suspicious man might think by had only pushed it my way knowing that the box I had would need upgrading?

Again, thanks for your time @NigelB72 @Midnight_Voice

Re: Apple TV trial

Brucemeister5 — Sun, 18 Aug 2024 18:40:49 GMT

I believe that some of the confusion here has arisen because the thread ought to have been called Apple TV + trial. All EETV customers are entitled to a free 3 month trial of Apple TV + and this explains why @Midnight_Voice is not aware of it.

Re: Apple TV trial

NigelB72 — Sun, 18 Aug 2024 18:43:51 GMT

AppleTV isn't a trial and isn't subject to an NDA. I'm fully aware of what a trial is and what an NDA consists of so try not to be so condisending when other users are asking for help.

I'm not currently a BT TV customer but had been for many years and I was part of the testing panel and I still am. I'm an Openreach tester and a BT/EE product tester. So I am fully aware of what is covered and what isn't covered by an NDA and what apps and subscriptions are and are not available...

FYI I am also a former BT employee and part of my role was testing and training out new products. So I reiterate, that I am fully aware of what an NDA is

The BT community forum isn't a place to try and be superior to others, it's a place to help and give advice.

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:44:53 GMT

@Johannis

They well might 😛

But I have now found this:-

https://www.bt.com/help/tv/learn-about-tv/channels-and-packages/get-free-apple-tv#:~:text=Apple%20TV%2B%20can%20be%20accessed,Apple's%20website%20for%20more%20details.

and I think it does make clear what BT/EE devices you can get it on, and where to check whether you can get it on any other devices you may have, or not.

Re: Apple TV trial

Midnight_Voice — Sun, 18 Aug 2024 18:48:15 GMT

@NigelB72

Agreed. Something we should all bear in mind.

Re: Apple TV trial

zulu17 — Sun, 18 Aug 2024 18:51:31 GMT

There has been a BT offer around for a few months

this thread message 21 is helpful

https://community.bt.com/t5/EE-TV-YouView/Apple-TV-is-available-free-of-charge-for-three-months-to-try/td-p/2317543/page/3