This topic

BT remote not connecting to TCL tv

MW-user-MW — Thu, 05 Sep 2024 17:13:54 GMT

Hello, I’ve just relocated my Bt TV box to a new (but 4 year old) TV. It’s a TCL 32ES568.

The remote instructions suggest code 3285 for TCL tvs so I followed the guide to reprogram the remote. Pressed TV / TV AV until blue lights flash… put in code… waited for 3 flashes… then try TV button ( held for several mins!) and also Ok when that not worked.

I’ve followed the reset instructions for the remote when the above didn’t work. Spoke with support who suggested a button on remote not working so sent a new remote. Followed the above instructions again on new remote and still not working with the TV.

Are there other codes to try or any guidance? I have googled and tried around 20 other 4 digit codes either on tcl help forums or other av forums. I could try 9999 combinations but I’d prefer to be watching the TV 🤓

the only other thing I can think of is that I mislaid the IR blaster extension that used to be in the back of the BT box - are they needed?

Re: BT remote not connecting to TCL tv

Midnight_Voice — Thu, 05 Sep 2024 22:17:05 GMT

@MW-user-MW

Try the codes for Vestel and Cello, as these companies make a lot of TVs that get rebadged.

I’ve never had an IR blaster supplied with any of the YouView boxes I have owned, nor ever needed one.

The usual use for them is to redirect the IR if you can’t get line of sight to the TV’s IR sensor (Sony used to mount this sensor so low that almost any soundbar would obstruct it, and maybe a YouView box could also).

But as long as you have line of sight to the sensor on the TCL - which you can check with the TCL’s own remote - I don’t think not having a blaster is the issue here.

Re: BT remote not connecting to TCL tv

MW-user-MW — Fri, 06 Sep 2024 08:56:10 GMT

Thanks @Midnight_Voice ,

re IR blaster - it was a Sony TV 👍

I've also tried those 2 codes too but unfortunately neither worked.

thanks again

Re: BT remote not connecting to TCL tv

naylor2006 — Fri, 06 Sep 2024 09:52:32 GMT

May want to try a OneForAll remote, they have quite crazy support for TV's, PVR's...etc etc

But it off that giant website that sells everything and if it doesnt work send it back.

I couldnt get the EETV Pro Box Remote to do what I required so 10 quid on a OneForAll was a no brainer.

Re: BT remote not connecting to TCL tv

MW-user-MW — Fri, 06 Sep 2024 13:15:37 GMT

@naylor2006 , great suggestion thanks.

Will give a go and as you say it can always be returned.

Re: BT remote not connecting to TCL tv

naylor2006 — Fri, 06 Sep 2024 13:24:04 GMT

I got myself a URC1240, its like 12 quid.

Itll probably do the job mate, and it works on the new EETV Box Pro also via IR.

Solved: BT/EE TV Box Pro - Controlling Volume of AVR whils... - BT Community

Re: BT remote not connecting to TCL tv

MW-user-MW — Fri, 06 Sep 2024 13:28:04 GMT

Exact one I’ve just put into my cart 👍

Re: BT remote not connecting to TCL tv

naylor2006 — Fri, 06 Sep 2024 13:29:04 GMT

Let us know how you get on!

Re: BT remote not connecting to TCL tv

MW-user-MW — Sun, 08 Sep 2024 15:25:47 GMT

Hi @naylor2006 ,

got remote earlier and have now dispensed of 3 separate ones 👍. Even managed to config vol buttons to tv for each device. Only niggle now is turning off bt box and tv keeps on so have to toggle to tv for power off (not end of world as better than having two remotes to do the same). I have setup tcl tv to turn off hdmi but that doesn’t work either.

qq the new remote has 4 device buttons on it but what is the TV button for bottom right?

thanks for suggestion to get allinone - I might even get one for my primary tv and ee box

Re: BT remote not connecting to TCL tv

naylor2006 — Sun, 08 Sep 2024 16:03:53 GMT

I have no idea what that TV button does 😂...the remote has to cater for so many different devices, it might only be relevant to another device.

Yeah its a decent remote for the money and yes locking the volume controls to one device is a key feature, in fact the main reason I went for it. The stock remote wont control the volume on my AVR when the EETV box is in surround sound mode, kinda annoying. But with this OneForAll configured for the EETV box and volume controls locked to my AVR then that issue is solved.

Turning off the EETV Pro box doesnt turn off my TV either, not 100% sure it can but its not huge deal, you can still do that from one remote.

You can probably mark this post as solved now, its a great remote for 12 quid.

Re: BT remote not connecting to TCL tv

GarethPrice — Sun, 08 Sep 2024 22:13:17 GMT

Are you holding down the power button for a couple of secs, which should switch off both the pro box and the tv (a quick tap will just switch off the pro box)

The TV Button bottom right brings up the Search function on the Pro Box for me

Re: BT remote not connecting to TCL tv

MW-user-MW — Sun, 08 Sep 2024 22:29:34 GMT

Hi @GarethPrice , thanks for picking up on the thread.

I’ve tried holding the off down for several seconds but does not work (and variations). This isn’t the bt tv box pro just the standard bt tv.

Re: BT remote not connecting to TCL tv

GarethPrice — Mon, 09 Sep 2024 00:39:27 GMT

My apologies @MW-user-MW , its been a few weeks since I last used the URC1240 remote, which I use with the tv in another room. Yes, you have to switch to the button on it which you have programmed to the tv to switch off the tv, and the button programmed for the bt box to switch that off. As @naylor2006 says, its much better than juggling two separate remotes. This is with a Cello TV. In the lounge my Panasonic switches off with the bt remote (and incidentally also with the Fire TV Cube remote)

Re: BT remote not connecting to TCL tv

MW-user-MW — Mon, 09 Sep 2024 10:27:37 GMT

No problem @GarethPrice , I’d prefer attempts to resolve rather than a quiet thread…

Like you this is my second tv which I’ve paired up with my old bt tv box while I watch all the programs we had recorded. My main system now has the new EE pro box which comes with the Bluetooth remote and I must say limited button controls. While I prefer the smaller remote I do miss the dedicated skip 60 seconds button and delete button (I’ve already unintentionally deleted a few recordings!).
Now I’ve tried this universal remote I’m on the hunt for another now that will cover the Bluetooth and IR functions required for my EE pro, Sony tv, Yamaha soundbar and Samsung Blu-ray. One remote to rule them all!

Any suggestions would be appreciated 😁

Re: BT remote not connecting to TCL tv

naylor2006 — Mon, 09 Sep 2024 10:31:58 GMT

Let me know if you find a bluetooth one, I didnt look all that hard knowing the IR would be fine. But I was interested in a proper BT remote for the EETV Pro box whilst that same remote also have IR so I could lock the volume controls to my AVR.

Re: BT remote not connecting to TCL tv

GarethPrice — Mon, 09 Sep 2024 14:43:18 GMT

@MW-user-MW If you dont’t already know, the older style Infra Red(IR) remote for the earlier BT boxes works just as well with the Pro box. You don’t have to use the Bluetooth one….

Re: BT remote not connecting to TCL tv

MW-user-MW — Mon, 09 Sep 2024 16:05:29 GMT

Now I have a spare remote I’ll give that a go @GarethPrice . It’ll also mean I can use this same URC to control them all 👍. Does anyone have the skip 60s button set on a URC remote? Maybe one for me to have a play with…

Re: BT remote not connecting to TCL tv

GarethPrice — Mon, 09 Sep 2024 17:45:38 GMT

@MW-user-MW I’m using the URC remote with an EE mini box, not with the Pro box, so can’t check on recordings, but can confirm that the fast forward/back buttons (the double ‘arrowhead’) advances YouTube by the usual 10 secs, so expect using them will activate the skip forward/back on the Pro box recordings. @naylor2006 may be able to confirm this?

Re: BT remote not connecting to TCL tv

MW-user-MW — Mon, 09 Sep 2024 17:50:30 GMT

I’ve programmed the yellow (skip back 15s) and blue (skip forward 60s) and working good on old bt tv box. Gonna take home and try on ee pro box before lavishing out another £10 😬

these remotes are great how you can program individual keys too…

@GarethPrice and @naylor2006

Re: BT remote not connecting to TCL tv

naylor2006 — Mon, 09 Sep 2024 18:28:02 GMT

@MW-user-MW yeah, didnt occur to me to mention, but yeah you can learn signals from the original remote and program them to any button.

I once did this to use a OneForAll to control my Windows based Media Centre, I bought the Windows Media Centre remote then went through every single button learning them one by one, was worth it.

WRT to the skipping forward and back, ive had a very long day, but I will check this for you another day and post back.