This topic

BT TV Box Pro recording

Ian999 — Tue, 12 Dec 2023 21:57:34 GMT

Hello

The only problem is that ever since it started the box seems to have a mind of it's own as it records programs which I have not set to record.

I think this may be linked to a problem I had initially when I was twice subscribed to the Asian mix when I had not done anything - I stopped this problem by setting up a payment pin.

I think the problem may be a remote control issue. I have a remote for my Samsung TV and a remote for a Humax freeview box and I recollect there was some request when setting up for remotes to be paired - could it be that one of these remotes is doing something to the BT TV Box Pro when it is being used on the Samsung ?

Any ideas / help would be appreciated

2 subscbes

Re: BT TV Box Pro recording

Anonymous — Tue, 12 Dec 2023 22:04:14 GMT

The Pro Box will also respond to the Humax remote, so that could be the issue. When you're operating the Humax you will also be sending the same commands to the Pro Box. If you check the documentation for the Humax, there may be an option to set an alternative remote control set that won't clash with the Pro.

Re: BT TV Box Pro recording

zulu17 — Tue, 12 Dec 2023 22:18:08 GMT

Hi @Ian999 as @Anonymous has explained the Humax remote you are using will also control the Box Pro so hopefully you will be able to change the remote code that your Humax box uses.

See

https://support.youview.com/youview-box/box-and-remote/stop-youview-remote-controlling-other-humax-boxes/

In those instructions substitute The Box Pro for The Humax Youview box.
[ie power off the Box Pro when you are changing the remote code for your other Humax box.)

If it doesn’t work then checki with Humax support for your other Humax box as to whether it supports a change of remote code.

Re: BT TV Box Pro recording

Ian999 — Wed, 13 Dec 2023 14:35:22 GMT

Thanks for this and getting back so quickly.

It seems to have worked.

I have put a few more details as to what I did in my reply to Zulu 17 which may help someone else with the same problem.

Thanks agai

Re: BT TV Box Pro recording

Ian999 — Wed, 13 Dec 2023 14:39:24 GMT

Hello

Thanks for this info and the quick reply

It seems to have worked.

For the benefit of anyone else with the same problem following the you view link, would just mention that I had to have 3 goes pressing turning on + off plus pressing 0 key and OK key together for the message to come up.

Thanks again

Re: BT TV Box Pro recording

Ian999 — Mon, 21 Oct 2024 19:22:38 GMT

Hello again

All is working OK as follows:

"Humax remote old" - now just controlling Humax recorder as originally was the case and no longer controlling BT Box Pro

BT TV Remote - now, as before, still controlling BT Box Pro

So all OK - but the problem is that I have a spare Humax control "new" that I bought as a back up as "old" was looking a bit worn.

I have not used "new" since the changes made in this thread - before the changes "new" worked the Humax - now it does not work Humax recorder but it is affecting the BT Box Pro.

So, any suggestions as to how I get the "new" Humax remote back working the Humax recorder and not interfering with the BT Box Pro without messing up the current set up that is working - "old" Humax remote and BT TV remote.

Thanks

Re: BT TV Box Pro recording

Anonymous — Mon, 21 Oct 2024 19:36:44 GMT

Reset the Humax to its original IR set with the old remote & then change it back again with the new.

Re: BT TV Box Pro recording

Ian999 — Mon, 21 Oct 2024 20:15:59 GMT

Thanks for the speedy reply - sorry - I am confused

General question - Is it the Humax box or the remote that is being set / re-set

Specifically - I cant remember what the original set was

If I did this reset wouldn't the original set interfere with the BT Box Pro again (this was the the original problem)

Wii this procedure allow me to use both Humax remotes to control the Humax box

Thanks again

Re: BT TV Box Pro recording

Anonymous — Mon, 21 Oct 2024 21:00:39 GMT

You are resetting both.

You could try going to the IR menu with the original remote, which will display the current IR set. Then take the new remote to another room & press the same key sequence. Then return to the box & press the same number key as the box is set to. That may set the new remote too match the old & you can then use either. But no idea if that will actually work.

If not you need to reset as I suggested. The default code set is #1 & you then change it again, so that it doesn't clash.

Re: BT TV Box Pro recording

Ian999 — Mon, 21 Oct 2024 21:54:53 GMT

Thanks - this makes sense - will give it a go

Re: BT TV Box Pro recording

Midnight_Voice — Tue, 22 Oct 2024 09:30:39 GMT

@Ian999

The trouble here seems to be that remote and box need to be set together (or at least, that is all that the help describes) and setting the box back to #1, and then going to #2 with the new remote, will leave the original remote stuck on #1 again 😢

I think there is a simple two-part question here:-

“I have a Humax Freesat box that I have set to Remode Mode #2, with its existing remote.
I have a new additional remote for it, which does not control it, as it is, I expect, on Remote Mode #1.

How do I get this remote onto Remote Mode #2 and still have the original remote and the box on #2?”

which you could perhaps usefully ask on:-

https://myhumax.org/forum/topic/programming-remote/

as someone there may know the procedure for it.

Re: BT TV Box Pro recording

Ian999 — Tue, 22 Oct 2024 13:41:03 GMT

@Midnight_Voice

Thanks for this which is a good summary of the position. Before going further on the myhumax forum I have a further question on the BT Community.

Nobody has mentioned whether it is possible to reset the BT TV Box Pro and it's remote to, say, Remote Mode 3 .

If this was possible I could just reset the original Humax control back to Remote Mode *1 which would match the new additional remote.

Does anybody know the answer.

Re: BT TV Box Pro recording

Midnight_Voice — Tue, 22 Oct 2024 13:49:06 GMT

@Ian999

Unimaginable amounts of grief for multiple YouView box users has resulted over the years from their boxes all using the same Remote Codes set, Humax #1.

Only the Box Pro and the Box Mini, with their Bluetooth pairing mechanism, have got away from this; and even now, if you use an older YouView box alongside a Bluetooth one, you have to cover the IR sensor on the newer box, lest it still respond to the IR from the older remote 😢

Re: BT TV Box Pro recording

Jones_01 — Tue, 22 Oct 2024 15:54:52 GMT

@Ian999

Is it possible to do a factory reset/keep recordings of your non-YouView Humax?

A factory reset of the box should return the IR code to #1. You could then use your new remote to change the code to #2.

Edit: I've done this with a Panasonic recorder. A Humax box might behave differently.

Re: BT TV Box Pro recording

Ian999 — Wed, 23 Oct 2024 13:20:38 GMT

Thank you for this which is much appreciated advice / info.

Just so you know, the original remote is showing signs of wear but I do not want to transfer solely to the new one as it does not have all the features of the original - so I am going to avoid unnecessary "unimaginable grief" by soldiering on with the original remote.

If/ when the remote expires before the box I will do a factory re-set ( as mentioned by @Jones_01 ) and use the new remote then.

Re: BT TV Box Pro recording

Ian999 — Wed, 23 Oct 2024 13:20:46 GMT

Thank you for this advice - I had not thought of the factory re-set option

I have copied my reply to @Midnight_Voice below:

If/ when the remote expires before the box I will do a factory re-set ( as mentioned by @Jones_01 ) and use the new remote then.

Re: BT TV Box Pro recording

Jones_01 — Wed, 23 Oct 2024 16:06:47 GMT

@Ian999

If you reset your Humax box, the original remote would stay set to IR code #2. You could then use the new remote to change the box (and new remote) to IR #2. Either remote could then be used to control it.

Re: BT TV Box Pro recording

Ian999 — Wed, 23 Oct 2024 16:12:26 GMT

Thank you for the extra info - understood