This topic

Timing issues

nigelf1234 — Wed, 04 Sep 2024 15:48:29 GMT

Recently, I seem to find a lot of programmes on ITV and channel 4 especially that you get near toi the end & it says "this recording has finished" with about 3 or 4 minutes to go. I can't add time on to the recording, so is this a known fault or is there a fix for it?

thanks Nigel

Re: Timing issues

Midnight_Voice — Wed, 04 Sep 2024 16:40:42 GMT

@nigelf1234

Would these by any chance be programmes that are overrunning their scheduled time, as shown by the EPG?

YouView boxes use a system called Accurate Recording, where they rely on time markers sent out by the broadcasters to start and stop the recording.

Works great if programmes overrun, and the broadcaster moves the markers accordingly. Works drains if they don’t - and too often, they don’t 😢

But despite being pleaded with for 12 years to allow padding, given the mounting evidence right from day 1 of Accurate Recording being the most misleading name ever given to a broadcasting feature, YouView have been obdurate that they don’t intend to ever fix this, thereby keeping alive the shrinking band of competing makers of Freeview recorders.

If there is something you care about desperately, record the following programme as well, as those last few minutes will precede the recording of that programme.

Doesn't work well for series recordings, alas.

Take heart also, though, that if you record a BBC programme in IP Mode, the BBC will now play it back to you from the BBC iPlayer, thus ensuring its completeness, albeit additionally depriving you of its surround sound, if there was any.

(And not just cutting it short, but cutting it right out, if it was never put on iPlayer, or expired off it before you watched the programme)

Re: Timing issues

Suebedoo — Thu, 31 Oct 2024 10:04:54 GMT

I am having the same problem and have been told by EE TV that it is my freeview signal - this doesn't make any reasonable sense to me because if that were the case then my recordings would be cutting off all over the place not just at the end of a programme. It is extremely frustrating. I saw on another thread that someone was sent a new box but I don't know if that would work. I am considering closing my account.

Re: Timing issues

Leanne_T — Thu, 31 Oct 2024 14:33:22 GMT

Hi there @Suebedoo

I would suggest getting back in touch with the broadband technical team, they can get this looked into in more detail for you and let you know what is needed to resolve this 🙂

Leanne.

Re: Timing issues

Suebedoo — Thu, 31 Oct 2024 15:13:26 GMT

Thank you - I will do.

Re: Timing issues

Leanne_T — Thu, 31 Oct 2024 15:32:17 GMT

No problem @Suebedoo

Let me know how you get on 🙂

Leanne.

Re: Timing issues

northshields — Thu, 31 Oct 2024 16:43:09 GMT

I have exactly the same problem with ITV stations and am pretty sure that Midnight_Voice is quite right in suggesting that it is because ITV in particular are not very good at sending out the appropriate signal at the right time. If that is the case, then I am afraid that the broadband technical team are unlikely to be able to help.

Re: Timing issues

Suebedoo — Thu, 31 Oct 2024 16:55:58 GMT

I am having problems with BBC, STV, More 4, Channel 4 and more

Re: Timing issues

Midnight_Voice — Thu, 31 Oct 2024 18:52:41 GMT

@Suebedoo

It sort-of is your Freeview signal, as that includes the markers for the start and stop times of programmes which YouView uses to start and stop the recordings of them.

But the broadcasters set those markers, and they are not very careful about adjusting them if programmes run over. But YouView relies on them being that careful (which they aren’t, and don’t even have to be), and doesn’t provide any fallback mechanism like padding, where you can add a few minutes fore and aft.

As it’s only ever a few minutes at either end that the broadcasters aren’t careful about, that’s why recordings aren’t ’cutting off all over the place’.

A new EETV box will make no difference. You might want to consider a Manhattan T4-R that implements padding, though it hasn’t got a remote app like the YouView boxes have.

Re: Timing issues

Suebedoo — Thu, 31 Oct 2024 21:07:15 GMT

Could you please explain about Manhattan as I don’t know what this is

Re: Timing issues

Midnight_Voice — Thu, 31 Oct 2024 21:40:14 GMT

@Suebedoo

I can’t, I’m afraid, the Community rules wouldn’t permit that 😢

But open a new tab on your browser, type Manhattan T-4R, and see what comes up.

Re: Timing issues

Suebedoo — Thu, 31 Oct 2024 22:12:54 GMT

Ok - thank you

Re: Timing issues

nigelf1234 — Mon, 04 Nov 2024 10:09:07 GMT

Many thanks for your ongoing comments on this issue. I didn't understand what you meant by a remote app?

Thanks

Nigel

Re: Timing issues

Brucemeister5 — Mon, 04 Nov 2024 10:56:23 GMT

There’s an EETV app which enables you to set up recordings by linking your tablet/phone to your box. It’s possible to watch a limited range of channels via this app too.

Re: Timing issues

Midnight_Voice — Mon, 04 Nov 2024 11:01:03 GMT

@nigelf1234

With the YouView boxes, you can have the EETV app on a mobile or a tablet, pair it with a YouView box, and set the box to record remotely, from the app, even if you are hundreds of miles away.

I see that Manhattan now have things you can do from a browser, though I haven’t investigated exactly what they are, but it only works if you are on the same WiFi as the PVR, so not fully remote like YouView.

Re: Timing issues

nigelf1234 — Mon, 04 Nov 2024 11:22:31 GMT

Many thanks for that. Didn't know such a thing was possible!

Re: Timing issues

chrisjp — Mon, 04 Nov 2024 11:39:38 GMT

I have a Manhatten T-3R and is is excellent. As well as allowing padding to be added to recordings, it also allows fast forwarding through the ads on all its recordings, something that I understand the EE boxes now don't allow, at the behest of the advertisers.

Re: Timing issues

Midnight_Voice — Mon, 04 Nov 2024 15:02:56 GMT

@chrisjp

To be exact, you can’t fast forward through the recorded ads on the itv channels on a Box where the recordings were made in IP Mode. Recordings made in Aerial Mode do not have this restriction.

It’s also true that if you make a recording of a BBC channel in IP Mode and try to play it back, the BBC treat this as an invitation to play it back to you on the BBC iPlayer, and not from the actual recording you made. Playback is also conditional on the programme being available on iPlayer at the time you try to play it back. Again, recordings made in Aerial Mode do not have this restriction.

Both of these restrictions are at the behest of the broadcasters, not of the advertisers.

Re: Timing issues

Midnight_Voice — Mon, 04 Nov 2024 15:09:26 GMT

@nigelf1234

Indeed - just as long as you have paired the EETV app and the YouView box as a one-time procedure while you are physically in front of the box, you can now get recordings cut off before the end from recording requests made not just in the comfort of your own home, but from anywhere in the UK where a mobile or WiFi signal is available 😛

Re: Timing issues

nigelf1234 — Tue, 28 Jan 2025 17:16:23 GMT

Just to say I have a Manhattan T4-R which has resolved the timing issues & am very pleased with it