Another discovery Plus issue

jcol — Wed, 13 Nov 2024 11:00:01 GMT

Since I came to BT just before summer I activated discovery plus. As you probably know every so often it needs you to link device regularly. This has not been a issue until now. Discovery+ is saying I have no subscription, and BT is saying its active. In manage my products I click on manage Discovery +, which takes me to the discovery home page and tells me to buy subscription. even though its says active on BT account.

Any solution

Re: Another discovery Plus issue

DarrenDev — Wed, 13 Nov 2024 11:15:11 GMT

In almost every case I've examined so far, the issue has been that a different email address was used for the activation. Is there any other email address you could have used? Or maybe googlemail.com instead of gmail.com?

This topic

Another discovery Plus issue

Re: Another discovery Plus issue