https://community.bt.com/t5/EE-TV-YouView/BT-Remote/m-p/2415715#M82153 <P>Hi Southaj,</P><P>Please try these steps to reset and re-pair your remote with your BT/EE TV box.</P><P>1. Press and hold the HOME + 9 buttons until the BT or EE logo at the top of the remote flashes 3 times.</P><P>2. Then press and hold the HOME + 7 buttons until it flashes 3 times again.</P><P>This should solve your issue.</P> Sun, 17 Nov 2024 10:33:05 GMT Moonalesca 2024-11-17T10:33:05Z https://community.bt.com/t5/EE-TV-YouView/BT-Remote/m-p/2415711#M82152 <P>Hi,</P><P>My BT remote will no longer control the volume on the TV. All other buttons are&nbsp; working fine, it's just the volume control that has stopped working.</P><P>Any ideas on why?</P> Sun, 17 Nov 2024 10:09:00 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Remote/m-p/2415711#M82152 Southaj 2024-11-17T10:09:00Z https://community.bt.com/t5/EE-TV-YouView/BT-Remote/m-p/2415715#M82153 <P>Hi Southaj,</P><P>Please try these steps to reset and re-pair your remote with your BT/EE TV box.</P><P>1. Press and hold the HOME + 9 buttons until the BT or EE logo at the top of the remote flashes 3 times.</P><P>2. Then press and hold the HOME + 7 buttons until it flashes 3 times again.</P><P>This should solve your issue.</P> Sun, 17 Nov 2024 10:33:05 GMT https://community.bt.com/t5/EE-TV-YouView/BT-Remote/m-p/2415715#M82153 Moonalesca 2024-11-17T10:33:05Z