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TV Pro box delivery

cwmparc1 — Tue, 21 Jan 2025 16:15:37 GMT

Hi,

Just wondering when I would get the TV Pro box delivered. My go live date for TV service is tomorrow Wednesday 22 January.

My order tracking on the app shows Dispatch date as blank, so curious if this will update later or is this something I should get in contact with BT now.

Thanks in advance.

Re: TV Pro box delivery

Midnight_Voice — Tue, 21 Jan 2025 17:47:17 GMT

@cwmparc1

Ideally, you should have got it in advance.

Give BT a call to check progress - it will only take a small chunk out of your life 🙂

Re: TV Pro box delivery

cwmparc1 — Wed, 22 Jan 2025 09:48:35 GMT

@Midnight_Voice apparently it was sent dispatched Tuesday evening by RM48 tracked, which means it is arriving a day after activation of service. So not a great start.