This topic

Main Menu Screen on my T4000

speedtrip — Sun, 26 Jan 2025 13:32:39 GMT

Triggered by the Blue 'Home' Button on the Remote - Has shrunk to a single line of Images and a Menu-Bar Line from which to select the EPG, APPs, MyTV Recordings etc down to SETTINGS ...

Yesterday and for eons previous it had a line of Images for each of the items mentioned & you had to go to the top of the Screen for SEARCH & SETTINGs

Havent seen others commenting, so have I somehow 'shrunk' the Screen ?

Any ideas appreciated !

Re: Main Menu Screen on my T4000

Midnight_Voice — Sun, 26 Jan 2025 14:40:44 GMT

@speedtrip

Difficult to know, but it sounds like the UI has reverted to before the 2016 update. Mine hasn’t, so it’s not a general T4000 thing.

Soft reset the box by touching the On/Standby button for just over 8 seconds until it soft reboots, and see if that fixes it.

If not, then a Maintenance Mode, Keep Recordings, is a bit more thorough-going:-

https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-

Follow the instructions for Recordable 4K Box.

Please let us know if that fixes it!

Re: Main Menu Screen on my T4000

speedtrip — Mon, 27 Jan 2025 10:01:19 GMT

Brilliant - would have been my next move, but wanted to check it wasnt something I'd done !

100% success - altho mind-numbing waiting for it to run the process - & finding an update too ... its the hiding of so many dross Channels that is so time consuming ...

Thanks for your diligence - wonder how many times you've had to paste in that info !

Re: Main Menu Screen on my T4000

zulu17 — Mon, 27 Jan 2025 10:56:19 GMT

@speedtrip I suspect that any changes to Home page layout that you have experienced are not down to anything that you have done but rather to Youview/EETV continuing to look to continue the journey to improve the home screen.

Re: Main Menu Screen on my T4000

speedtrip — Mon, 27 Jan 2025 11:10:34 GMT

Dont think so - the Box had reverted to an old version - a Facory Reset has fixed & returned it to what i had previously .

Re: Main Menu Screen on my T4000

Midnight_Voice — Mon, 27 Jan 2025 14:11:46 GMT

@speedtrip

It was enlivened by your 9-year time warp!