https://community.bt.com/t5/EE-TV-YouView/Frozen-on-the-Let-s-Get-Started-page/m-p/2425600#M83028 <P>Press and hold the Home and 9 buttons together for about 10 seconds until the LED flashes, then try using it again.</P> Fri, 21 Feb 2025 22:12:02 GMT maksana 2025-02-21T22:12:02Z https://community.bt.com/t5/EE-TV-YouView/Frozen-on-the-Let-s-Get-Started-page/m-p/2425599#M83027 <P>I can't get past the Let's Get Started screen. I've done a factory reset of my BT Pro set top box and I've reset the remote control. But pressing the OK button on the remote doesn't do anything. I can use the remote to switch off the Set Top Box, and switch back on again, but I can't get past the Let's get started screen? Any ideas or do I just need to call EE</P> Fri, 21 Feb 2025 21:38:10 GMT https://community.bt.com/t5/EE-TV-YouView/Frozen-on-the-Let-s-Get-Started-page/m-p/2425599#M83027 danbooth 2025-02-21T21:38:10Z https://community.bt.com/t5/EE-TV-YouView/Frozen-on-the-Let-s-Get-Started-page/m-p/2425600#M83028 <P>Press and hold the Home and 9 buttons together for about 10 seconds until the LED flashes, then try using it again.</P> Fri, 21 Feb 2025 22:12:02 GMT https://community.bt.com/t5/EE-TV-YouView/Frozen-on-the-Let-s-Get-Started-page/m-p/2425600#M83028 maksana 2025-02-21T22:12:02Z