This topic

Very old youview T1000's internet withdrawal

Lսkе — Mon, 05 Feb 2024 22:03:57 GMT

The recent Youview announcement states that internet features will no longer work for the T1000 models. https://support.youview.com/end-of-support-for-humax-t1000/

Does this include resets, or for units that do not have the latest T10X0 software the ability to update?

I.e. Will a T10X0 with latest component software for the T10X0 be able to reset?

I.e. Will a T10X0 with component software 1.7.4 be able to update? There are 3 "New" T10X0 units currently for sale on a well known auction website.

Re: Very old youview T1000's internet withdrawal

zulu17 — Mon, 05 Feb 2024 22:59:17 GMT

In theory the Factory Reset and some of the maintenance mode resets use a locally stored system image to restore to. However I do recall that YouView did make a change ( not sure whether it applied to the T10X0 range of boxes) that an internet connect was required during a box setup ( for example to accept YouView terms and conditions) and rather ominously say

https://support.youview.com/youview-box/box-and-remote/factory-reset-your-box/

“Before doing a factory reset
Make sure your box is connected to the internet. If your box isn’t connected to the internet, you won’t be able to complete the setup and use your box.”

As for updating a box that has very ancient software to the latest I suspect that there would be issues particularly if the resident software predates the switch to YouView next Generation that occurred c 2016.

I must stress these are only my views.

Re: Very old youview T1000's internet withdrawal

DarrenDev — Mon, 05 Feb 2024 23:03:04 GMT

Why would you even consider wanting to buy such ancient hardware? They're painfully slow, to the point that I would personally consider them unusable.
Internet services will cease to operate on them regardless of current software version.

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Tue, 06 Feb 2024 08:46:17 GMT

@Lսkе

Soft resets will work, Maintenance Mode resets won’t.

T10x0 boxes haven’t been updated since 2016, and won’t be ever again.

However, the UI on T10x0 boxes is much more suited to internet-less operation than later boxes, as it never moved away from the original text-based UI.

And it should be no slower on the basics of recording and replaying than it was on 2012, though perhaps we’ve all got more impatient since then.

I really must get mine out of storage, though, and finish watching the recordings on it 😛

Re: Very old youview T1000's internet withdrawal

Lսkе — Tue, 06 Feb 2024 08:56:46 GMT

@Midnight_Voice Thanks for replying, but the first image was taken from a T1000 that had even older component software and was updated to its current version of 3.3.168 after 2017 when it was connected to the internet. I think that was circa 2021.

If I connect the T1000 that has 1.7.4 to the internet, before 28th February, are you saying that it won't update? I suspect it would update until 28th February, on the basis that the other box updated, even if that was 2 or 3 years ago. My question is of someone who has not the latest version of the T1000 component software connects to the internet after 28th February whether or not it would update.

In the mean time boxes that are not connected to the internet and have pre 2017 software can be reset just fine and that it includes the box room which the second image was taken. I reset the box from the youview menu at the weekend.

@zulu17Thanks for replying. I thing this post also covers your conjecture.

Re: Very old youview T1000's internet withdrawal

DarrenDev — Tue, 06 Feb 2024 09:44:17 GMT

I've checked with the hardware team:
Devices will be issued an updated configuration that removes all network services - i.e. players, IP channels, TV Guide data, etc.
Devices will also be blocked from accessing any YouView or BT online services, so even if they don't pick up the config, they'll still be blocked from connecting.
Factory resets will still work OK, including internet recovery (which will update to the latest version). Firmware is delivered direct from Humax - this won't be blocked on the 28th, but we can't say how long Humax will continue to allow downloads.

Re: Very old youview T1000's internet withdrawal

gomezz — Tue, 06 Feb 2024 10:45:57 GMT

Sounds like that will put the box on a par with my old Digitalstream Freeview PVR. Except my trusty old Dizzy lets me set fixed time recordings with flexible repeat options so is handy for occasions like tonight when I can set a timer for an FA Cup replay that encompasses any possible extra time and penalties and so the actual length of the recording does not give away that there *was* any extra time and penalties whereas an "Accurate Recording" automatically extended recording would give it away and counts as a spoiler for me.

Yes, that bee in my bonnet about not allowing fixed time recording is still buzzing even after all these years as an original Youview trialist.

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Tue, 06 Feb 2024 10:43:51 GMT

@Lսkе

Sorry, I took that ‘will’ to mean after the shutdown date. Yes indeed, up to that date you can certainly move a T10x0 to the latest update available, a 2016 one. Just not afterwards.

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Tue, 06 Feb 2024 10:53:47 GMT

@DarrenDev

Just to clarify that hopefully it’s EPG metadata that will stop; extra information from YouView that augments the broadcast data. But the broadcast data will continue.

Still no explanation as to why the apps will stop, if the box is going to retain some residual internet capability.

Re: Very old youview T1000's internet withdrawal

DarrenDev — Tue, 06 Feb 2024 14:13:00 GMT

Yes - only the enhanced EPG data and images will stop. Data provided over the aerial will still be shown.

Apps don't exist unless YouView configuration says they do (i.e. that they're available to that hardware in that location) - so if the box can no longer talk to YouView, then the apps can't be offered.

Also, the apps have had to maintain legacy code to keep these boxes running for the last few years. That code and infrastructure is being removed, so many apps will stop working.

Finally, it's considered bad security practice to leave unsupported devices running on the internet - if no-one is monitoring them anymore for security vulnerability then an exploit could cause them to run rogue and cause untold damage. There are plenty of examples out there of old hardware being exploited to then either cause damage to the device itself (e.g. wiping itself), or being set up as bots to then attack other services. For this box in particular, what if someone found an exploit that enabled them to upload unsavoury content to the box, which kids or grandkids are then exposed to? Forcing the boxes offline reduces the risk considerably - i.e. those with physical access to the box, or the LAN it's connected to.

Re: Very old youview T1000's internet withdrawal

Lսkе — Tue, 06 Feb 2024 22:16:57 GMT

@Midnight_Voice

Not that it really matters but the last update to the T1000 was released not in 2016 as you state, but in 2018. Youview only left the Huawei DN371T behind in the sending of everything that is done on a youview box to the cloud.

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Mon, 19 Feb 2024 15:52:26 GMT

@Lսkе

Hey, it matters.

As Mark Twain didn’t say “Tain’t the things you don’t know that cause all the trouble, but the things you do know that ain’t so” 😛

So a few things that I ‘knew’, but weren’t so, starting with where YouView bailed out on these boxes. Not before thumbnails came in, as I thought (which would have made them highly prized items), but before the second giant leap backwards, when the horizontal menu you could understand was replaced with the vertical one you couldn’t, just so YouView could slow later boxes down in order to paint a raft of thumbnails you probably didn’t need to look at. (Still pulls me up short today, groping to find MyTV just to play my recordings 😢).

So that was the bullet the T10x0s dodged, not the previous switch away from being text-based.

As promised, I dug my T1000 out of storage, and it fired up just fine. So here she is, sitting on a T2000 of slightly later vintage, with no idea of the fate that awaits her (see screen image), Ain’t she a beauty?

Infuriatingly as ever, YouView never gave us Last Updated dates (which among other things would have nipped in the bud all those ‘my box updated, and now it won’t…’ complaints when there was no update rolling out) so the box powered up with ‘Last checked for update’ showing today 😢 But at least ‘Last checked for apps’ showed 13/07/2018, which seems about right, and 3.3.154/29.104.0 for the release level.

Updating it brought it to 3.3.168/29.107.0, so I guess there was or were updates indeed after that July 2018 date. Interestingly though, the skin has remained the BT skin, and never gone to the EE skin, despite me giving it several subsequent chances to do that, though my T2110 and T4000 have. It knows about EE though, as it has EE TV as an app.

Could anybody on EE TV still be using one of these, though? It doesn’t seem likely. While the BBC iPlayer, Netflix, and UKTVPlay still work, as do STV, S4C , WatchFree UK and POP, it doesn’t have itvX, Channel 4, My5, Now, EE TV, and curiously, not the GREAT! side of the GREAT!/POP player.

So, many apps don’t support it any more, even before the switch-off.

And what is still called the BT TV Player onscreen loads as the EE TV player, with the EE TV logo, but then declines to work since I don’t have an EE TV account, just like it declines on my later boxes. Though whether it would still decline to work even if I had an EE TV account, I can’t tell.

I did put the box through a Maintenance Mode Option 4 reset which worked OK; it claimed to have updated the software, but suspiciously quickly, and it didn’t change the version numbers from those on the update I did before.

Now to watch those recordings, maybe. It’s only 62% full….

Re: Very old youview T1000's internet withdrawal

DarrenDev — Mon, 19 Feb 2024 16:01:35 GMT

The 1st gen boxes were never updated to the NextGen interface. They remained on the BT Globe branding, and didn't receive the major update that moved box management into the cloud.
The last update to the boxes was in November 2018, however it was only to update some internal certificates - there haven't been any actual updates to the functionality since 2016.
The EE TV app still works on the T1000 - as I mentioned previously, we've been forced to maintain legacy code for years now. This all ends next week.

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Mon, 19 Feb 2024 17:37:48 GMT

@DarrenDev

To me, NextGen was what YouView did in 2016, moving away from the text-based interface to the image-oriented one, as described here:-

https://uk.pcmag.com/bt/86251/youview-begins-cloud-powered-next-generation-update

and the image there is what the T1000 interface looks like today:-

So are you saying NextGen wasn’t cloud-based to begin with, and that only happened with the later horizontal to vertical menu change?

Re: Very old youview T1000's internet withdrawal

Jones_01 — Mon, 19 Feb 2024 17:57:52 GMT

It would be good if we could have the lists back on the recordings pages before the bolt is fired. The thumbnails will look bare without the pictures.

Re: Very old youview T1000's internet withdrawal

DarrenDev — Mon, 19 Feb 2024 18:01:48 GMT

I can't even remember what it looked like before that @Midnight_Voice - much too long ago. You could be right about what NextGen actually meant.
It wasn't "cloud based" in the sense we know it now - it previously supported a MQ-style messaging service, that allowed the box to send/receive messages over the internet very slowly. The T1xxx boxes (and DN370T) were left behind when the newer boxes moved to true cloud synchronisation.

@Jones_01 there won't be any more software updates for the T1xxx boxes. Only the config change next week to kill the internet access.

Re: Very old youview T1000's internet withdrawal

Jones_01 — Mon, 19 Feb 2024 21:40:08 GMT

@DarrenDev

It was just wishful thinking.

Re: Very old youview T1000's internet withdrawal

zulu17 — Tue, 20 Feb 2024 13:06:58 GMT

@Midnight_Voice the 4 player is still functioning on my Humax T1000 (it does take a while to load.).

Re: Very old youview T1000's internet withdrawal

Midnight_Voice — Tue, 20 Feb 2024 15:50:41 GMT

@zulu17

Well, the three apps itvX, Channel 4 and My5 all give me YVM105, and pretty much instantly.

One thing that may be involved is that the box is plugged into a Complete WiFi disc; but I have just restarted the T1000, power cycled the router, and power cycled the Disc to no avail.

But all the apps that still run, e.g. BBC iPlayer and Netflix, seem to be running OK, and all the other apps that won’t run work well enough to at least come up with a message to say so, after a delay that seems to vary from app to app.

With not much over a week to go until all the apps stop, I’m not inclined to dig any deeper; but that my setup may be an exception here is duly noted, and thank you.

Re: Very old youview T1000's internet withdrawal

Jones_01 — Tue, 20 Feb 2024 22:02:27 GMT

4 and 5 apps work on our T1000. A modest delay in loading, but useable. ITVX shows as message saying that ITV Hub is no longer supported.