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Ongoing BT Web Site Error

Anonymous — Tue, 29 Apr 2025 09:57:49 GMT

Despite being raised many, many times, the page for resetting the BT TV IR remotes is STILL wrong.

https://www.bt.com/help/tv/fix-a-problem/remote/which-remote-do-you-have/resetting-your-remote-control-1

The correct key combo is AD+SUB+BT Player & NOT AD+SUB+Power.

There are posts going back to 2023 flagging this, probably earlier that have been archived...

Re: Ongoing BT Web Site Error

MikeHales — Tue, 29 Apr 2025 11:44:27 GMT

Thanks for the feedback, I'll get that fixed right now. Feel free to ping me if you've spotted anything else.
I'm starting to review/update/revive all the BT Help content online.

Re: Ongoing BT Web Site Error

MikeHales — Tue, 29 Apr 2025 11:54:58 GMT

and done

Re: Ongoing BT Web Site Error

JordanTA — Tue, 29 Apr 2025 12:02:03 GMT

Thanks for picking up Mike