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BT TV Remote weirdness

Mark — Tue, 13 May 2025 17:59:47 GMT

Anyone having issues with their BT TV Pro remote today ?

The up/down/left/right works fine on the menu, selecting apps, recordings etc - but does not work on the TV Guide 😞

Volume / Power / Mute etc all work fine.

I've unplugged the box at the rear and power cycled it - to no avail

Mark — Tue, 13 May 2025 18:05:27 GMT

Sorry - it appears I might have posted in haste.

I checked for updates, and the box decided to reboot (guessing to apply them) ..

Upon restart I have a different looking TV guide, which now works 👍

Leaving post up in case it helps others

Katie_B — Wed, 14 May 2025 07:19:22 GMT

Thanks for coming back and letting us know @Mark.

Have a great day,

Katie