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Box / Software Issues

Neilyboy72 — Mon, 02 Jun 2025 15:12:46 GMT

For the last month, I’ve been getting issues when I take my box out of standby. The guide comes up, but when I change channel is simply shows the channel and what’s on in copy, and not the actual programme. See photos - once rebooted it’s fine but it’s annoying that I keep having to reboot.

Re: Box / Software Issues

Leanne_T — Tue, 03 Jun 2025 14:50:47 GMT

Hi there @Neilyboy72

Thanks for coming back to the community.

To get this looked into, please get in touch with our tech guides and they will help you with the TV Box.

Let me know how you get on 🙂

Leanne.