This topic

Apps won't update

Gbrown831 — Mon, 07 Jul 2025 16:15:19 GMT

I have a BT Freeview box, yet recently have had issues when using the Apps.

I cannot use any of the apps currently and when I try and update them manually I get an error message.

Anyone else having the same issue?

Re: Apps won't update

Weerab1983 — Mon, 07 Jul 2025 16:31:54 GMT

Which box model is it? Some of the really old ones are no longer supported.

Re: Apps won't update

Brucemeister5 — Mon, 07 Jul 2025 19:20:17 GMT

@Gbrown831 It’s not possible to update the apps. Indeed the option has been removed on the Pro tv box. You may be able to perform a software update on your box which might resolve your issue with the apps.

Re: Apps won't update

Kodikid — Mon, 07 Jul 2025 19:40:18 GMT

Two solutions

1...if still under contract phone BT/EE and ask for a new box as yours no longer works

2..if it's your own box keep it for recording but invest in a vastly superior for apps Roku or firestick.