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Discovery+ will not be available on this device after 22 September

DorsetMark — Mon, 11 Aug 2025 19:02:25 GMT

Hi there
Has anyone else received this message on their BT TV box tonight?

Re: Discovery+ will not be available on this device after 22 September

w2pixel — Mon, 11 Aug 2025 19:25:41 GMT

Yeah, popped up when I opened the app. A bit annoying to lose that functionality, but at least I can still access the app through my tv instead if the box

Re: Discovery+ will not be available on this device after 22 September

zulu17 — Mon, 11 Aug 2025 21:30:09 GMT

Thank You for bringing this unexpected announcement to the community's attention. I have highlighted the thread and asked the forum moderation team to seek the official EETV/BT line on this.

Re: Discovery+ will not be available on this device after 22 September

DarrenDev — Tue, 12 Aug 2025 08:50:55 GMT

I've just received confirmation that we had been told that support for discovery+ on the Humax TV Boxes was ending (the TV Recordable Box, and TV 4K Recordable Box). A statement will be posted on here as soon as possible.

The TV Box Pro, TV Box Mini, and Apple TV will continue to be supported.

(updated 09:50 following clarification from the product team)

Re: Discovery+ will not be available on this device after 22 September

DorsetMark — Tue, 12 Aug 2025 07:30:37 GMT

Hi there,

It’s a BT TV 4K Recordable Box.

Re: Discovery+ will not be available on this device after 22 September

Manatarms84 — Tue, 12 Aug 2025 08:09:54 GMT

I would call BT and ask them to replace the box with a Pro Box - sure they will work something out

Re: Discovery+ will not be available on this device after 22 September

DarrenDev — Tue, 12 Aug 2025 08:38:06 GMT

Anyone with a Humax TV Box has been entitled to swap for a TV Box Pro for a few years now - as long as a new contract is started. There are no current plans to swap boxes for people out of contract.

Re: Discovery+ will not be available on this device after 22 September

gomezz — Tue, 12 Aug 2025 11:00:01 GMT

Looks like someone has jumped the gun on this as the advisory message tells you to go their web site for further information but that still has these G4/G5 boxes listed as supported with no intimation that they are going to be dropped.

I was wondering if this was a step towards the app being dropped completely and all content being moved to the HBO Max service that has been touted around for the last year.

Personally I will be in no hurry to change from my 4000T/G5 box as the app will appear to still continue to be available on my Chromecast dongle or by casting from my mobile phone.

Re: Discovery+ will not be available on this device after 22 September

zulu17 — Tue, 12 Aug 2025 12:07:42 GMT

@gomezz yes the support website information is lacking the necessary information for customers to make informed choices. For example are there any other platforms where the app is being withdrawn.

It is suprising given that EETV and discovery+ launched their connected red button service to access extra stream on boxes that are now to lose the discovery+ app.

Re: Discovery+ will not be available on this device after 22 September

Weerab1983 — Tue, 12 Aug 2025 12:11:45 GMT

If your box is no longer supported for discovery plus and you don't wish to renew your contract or get a pro box, probably best to use a fire or Roku stick.

Re: Discovery+ will not be available on this device after 22 September

DorsetMark — Tue, 12 Aug 2025 12:38:19 GMT

I’ve got a Roku so I can still watch Discovery+.
I am coming up to contract renewal time though!

Re: Discovery+ will not be available on this device after 22 September

DorsetMark — Tue, 12 Aug 2025 12:53:51 GMT

Thank you @DarrenDev for the information.

It’s just a shame that customers didn’t receive a prior warning and found out via the on-screen message.

Re: Discovery+ will not be available on this device after 22 September

DarrenDev — Tue, 12 Aug 2025 13:22:11 GMT

I think that the on screen message is the best way to tell customers - it's the only place that everyone will actually look.
It's just a shame that the support material wasn't made available first - i.e. the article on the discovery+ site, a post on the forums, and a briefing to the helpdesk.

Re: Discovery+ will not be available on this device after 22 September

zulu17 — Wed, 13 Aug 2025 12:50:01 GMT

Discovey+ web pages on supported devices now updated to say

EE TV (formerly BT TV) boxes
This includes EE TV Box Pro and EE TV Box Mini.
Note: Starting 22 September, YouView Humax C4/C5 boxes won't be supported. To keep streaming discovery+, switch to a supported device or, for more options, contact EE TV.

perhaps it it would be a good idea if a consistent and accurate name be adopted for the impacted boxes.

i presume C4/C5 should relate to the

DRT 2100 G4 You view TV Box or

DB-T 2200 Z4 You view TV Box and DTR 4000 G5 YouView Set Top Box.

Re: Discovery+ will not be available on this device after 22 September

Kodikid — Wed, 13 Aug 2025 13:39:10 GMT

Think we can assume only the pro box (for now) will remain unscathed.

Re: Discovery+ will not be available on this device after 22 September

DarrenDev — Wed, 13 Aug 2025 13:56:53 GMT

Thanks @zulu17 - we'll raise it with them.

@Kodikid it's our main TV box, and will be for a while - they'll need to continue supporting it for a long time to come.

(it's ironic that it took them longer to write the app for Humax boxes than the app actually lasted)

Re: Discovery+ will not be available on this device after 22 September

Kodikid — Wed, 13 Aug 2025 14:08:23 GMT

The same way Sky and Virgin supported their PVR'S.

It could also be argued that EE regard the Apple box as the future and not the almost obsolete youview

Re: Discovery+ will not be available on this device after 22 September

zulu17 — Wed, 13 Aug 2025 14:24:31 GMT

Fortunately that original long development/deployment delay probably means that many discovery+ users with those boxes will already have previously sought out alternative devices to watch it on.

2026 is shaping up to be a year of changes with WBD stated intention to launch Max in the Uk early in the year and whatever happens with the Joint Venture between WBD and BT.

Re: Discovery+ will not be available on this device after 22 September

gomezz — Wed, 13 Aug 2025 17:59:03 GMT

I am nervous that WBD Max if and when introduced will be a backward step in functionality for watching TNT Sport events on chase-play and catch up. For example, remember the bad old days of spoilering titles on the old BT Sport app?

Re: Discovery+ will not be available on this device after 22 September

Cliff — Thu, 14 Aug 2025 09:26:23 GMT

I've been through the posts,i have the 2100 box,i received the message,it says upgrade to a EETV box.but i think i also noticed that to receive a new box,you have to have a current contract,i'm out of contract.That i guess means that i will not get a replavement box.The other thing that concerns me is this.Will my youview box cease to work completely or does it mean that only discovery+ will stop working