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Sky recording errors

w2pixel — Wed, 29 Oct 2025 02:53:35 GMT

Anyone else having issues with recordings on Sky, on Monday all my series recordings were wrong, the thumbnails showed the correct show, but when I tried to play the recordings it was the show after the ones I recorded. I cancelled all the scheduled recordings, and reset them, and updated the software, but same thing happened on Tuesday, I'm assuming it's to do with BST ending, but it's a complete pain to have to record shows an hour before the ones I want. The EPG seems right, so the error doesn't appear to be that

Re: Sky recording errors

zulu17 — Wed, 29 Oct 2025 10:15:35 GMT

Hi @w2pixel can you confirm which TV Box you are using ?

Re: Sky recording errors

w2pixel — Wed, 29 Oct 2025 14:07:23 GMT

It's an old DTRT2100

Re: Sky recording errors

Leanne_T — Thu, 30 Oct 2025 13:55:45 GMT

Hi there @w2pixel

Thanks for coming back to the community.

If you're recordings are incorrect and this has happened twice, please get in touch with our broadband tech guides and they can get this looked info for you.

Leanne.

Re: Sky recording errors

w2pixel — Thu, 30 Oct 2025 17:01:15 GMT

No help from that link, just did another factory reset and now the EPG for Sky Witness is an hour out, showing FBI at 8pm tonight when it is actually on at 9pm, I assume this is what is causing the wrong recordings and that isn't something I can fix on my end.

Re: Sky recording errors

Brucemeister5 — Thu, 30 Oct 2025 19:43:42 GMT

There is definitely a problem here. We have a Pro tv box and have a series link to record FBI on Sky Witness HD in the early hours of Thursday morning. This morning’s recording is for The Rookie Feds, the programme immediately before it in the EPG, although the thumbnail for the recording tells me that it is FBI.

Re: Sky recording errors

Brucemeister5 — Thu, 30 Oct 2025 19:53:49 GMT

Our series link recording for Portrait Artist of the Year on Sky Showcase HD last night recorded the correct programme.

Re: Sky recording errors

w2pixel — Thu, 30 Oct 2025 20:06:51 GMT

That was one of the recordings I had messed up along with FBI most wanted earlier this week, weirdly the series record just kicked in at 8pm recording the wrong programme again, I guess we'll have to record the following programme until they fix the EPG , Sky Atlantic is getting the right programmes as is Alibi, the only error I've had that wasn't on Sky Witness was Revival on Sky Max

Re: Sky recording errors

Brucemeister5 — Thu, 30 Oct 2025 20:17:47 GMT

It’s a weird one. The only programme that I have had mess up is FBI from this morning. We’ve just watched it on catch up on the NOW app. I have recorded plenty of NBA from Sky Sports over the weekend since the clocks went back and they were all fine.

Re: Sky recording errors

w2pixel — Fri, 31 Oct 2025 17:52:49 GMT

Looking at the EPG for Sky Witness it's still an hour off, experimented with recording a couple of things today, and the only way to get what I want is to do a single episode record of whatever is on after the show I want. Nothing else will work til they fix the EPG