BT TV PROBLEM

Rob69 — Sat, 14 Mar 2026 14:47:18 GMT

We have a problem when using subtitles it seems to corrupt our TV channels and recorded programs.

This causes programs to freeze and often reset to the start of the recording .

Also the subtitles freeze or lag behind when using fast forward or pause controls.

Re: BT TV PROBLEM

barnpiece — Sat, 14 Mar 2026 18:57:38 GMT

This is a known problem and we are waiting for it to be fixed.

If you turn subtitles off before skipping through recordings, it should not happen.

Richard