This topic

EE TV Froze

Kdh7 — Mon, 06 Apr 2026 10:04:06 GMT

Tv stuck Wecome to EE TV screen this morning, have rest box and internet a couple of times. Worked fine last night. What do I do?

Re: EE TV Froze

Kimberlin — Mon, 06 Apr 2026 10:02:35 GMT

@Kdh7

https://ee.co.uk/help/tv-sport/fix-problem/my-ee-tv-box-has-stopped-working-or-keeps-freezing

Re: EE TV Froze

zulu17 — Mon, 06 Apr 2026 12:09:37 GMT

@Kdh7 Which box do you have?

What you are experiencing appears to suggest a problem with loading the system off the box's hard Drive.

Re: EE TV Froze

graybag — Mon, 06 Apr 2026 12:32:49 GMT

Hopefully this has cleared up for you now @Kdh7 .I had a similar fault.I removed the Power cable from back of Youview Box,waited 1 minute and plugged it back in and the system restarted after which I found it was OK.Not sure if this is exactly same as resetting the Box normally but worth a try otherwise.

Re: EE TV Froze

Kdh7 — Mon, 06 Apr 2026 12:34:26 GMT

I’m out at the moment but will try this later. Thank you